Product Manager, Global Subscription Revenue Management
Ford Motor Company
Senior Associate, Client Success Delivery
Ansira
full-time
Posted on:
Origin: • 🇮🇳 India
Visit company websiteJob Level
Senior
About the role
- Responsible for ongoing day-to-day client deliverables on assigned accounts
- Responsible for execution for client deliverables, orders, and management on assigned accounts
- Manage all aspects of assigned technical and creative projects, including project planning, fact-finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support
- Provide problem recognition, research, isolation, and resolution steps with Manager support
- Work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams
- Responsible for updating and maintaining client training and knowledge documentation
- Attend and participate in client calls, manage status reports and provide meeting minutes
- Able to identify issues, report and oversee to resolution with Manager support
- Learn to demonstrate a deep understanding of Ansira's product and service offerings and share examples and case studies to support client objectives
Requirements
- Bachelor’s degree or equivalent experience, in marketing, advertising, or a related field
- 2+ years of advertising, client management, or project management in a SAAS environment preferred
- Previous print production and/or print fulfillment experience preferred
- Excellent project management and communication skills
- Detail-oriented with strong troubleshooting, analytical, and problem-solving abilities
- Strong interpersonal skills, ability to work with cross-functional teams
- Must be available for a flexible work schedule to accommodate clients on advertising deadlines
- Must possess a strong work ethic, be self-motivated and have a team player mentality
- Ability to manage multiple projects in a fast-paced environment
- Must be thoroughly computer literate and able to learn new software and applications quickly
- Available to work night shift (US time zone)
