Medical Support Assistant – Medical Receptionist

Ansible Government Solutions

Remote medical receptionist supporting Veterans and VA community-care scheduling for Ansible Government Solutions. Managing appointments, records, referrals, calls, and patient inquiries for the Rocky Mountain Regional VA Medical Center.

Posted 8/6/2026full-timeAurora • Colorado • 🇺🇸 United StatesJunior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in appointment scheduling, patient record management, and customer service within a healthcare environment. Familiar with VA systems and compliance with HIPAA and privacy regulations.

Highest-signal resume keywords

Appointment SchedulingCustomer Service ExperienceHealthShare Referral Manager (HSRM)Microsoft Office ApplicationsBasic Medical Terminology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SchedulingPatient Record ManagementTyping 50 WPMBasic Medical TerminologyData Entry

Soft Skills

Clear CommunicationProblem-SolvingInterpersonal Skills

Tools & Technologies

HealthShare Referral Manager (HSRM)CPRSVistAMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft Word

Industry Keywords

VA SchedulingHIPAA CompliancePatient DemographicsCommunity CareConsult Management

About the role

Key responsibilities & impact

Schedule appointments in accordance with VA scheduling and consult management directives
Coordinate and authorize Veteran care with community providers when services are unavailable or delayed within the VA
Process community care consults using HealthShare Referral Manager (HSRM), PPMS, and related VA systems
Perform appointment scheduling, tracking, and pre/post appointment outreach
Screen and answer incoming phone calls
Respond to patient and provider inquiries regarding services
Validate and update patient demographic and insurance information
Process and integrate medical records into CPRS and VistA systems
Communicate with VA providers regarding Community Care procedures and requirements
Monitor scheduling reports, recalls, consults, and access metrics
Document and maintain accurate patient records and correspondence
Use Microsoft Office applications including Outlook, Teams, Excel, and Word daily
Provide customer service to Veterans, families, providers, and VA staff
Follow VA privacy, HIPAA, security, and scheduling requirements
Complete an average minimum of 20 cases per day, or as otherwise assigned
Perform other duties as assigned

Requirements

What you’ll need

U.S. citizenship
High school diploma or GED
Must live within 50 miles of the facility
Minimum 6 months of customer service experience
Ability to speak clearly, hear, and write English
Ability to use computer programs, including spreadsheets and word processing
Ability to type 50 WPM with minimum errors
No health restrictions affecting job performance
Basic medical terminology knowledge
No sponsorship available
Must have lived continuously in the United States for the past three years
Ability to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Ability to lift up to 50 lbs from floor to waist
Ability to lift up to 20 lbs
Ability to carry up to 40 lbs a reasonable distance
Ability to push/pull with 30 lbs of force

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ansible Government Solutions Website LinkedIn All Job Openings 51 - 200 employees 🎖️ Defense 💼 Consulting 🏛️ Government Defense
Consulting
Government Ansible Government Solutions is a Service-Disabled Veteran-Owned Small Business that provides a wide range of services to Federal customers in the arenas of national security, healthcare, and government operations. Ansible focuses on solving complex challenges by employing dedicated staff to ensure successful outcomes for their clients. They offer expertise in program support, healthcare services, and information technology and security, aiming to optimize government missions and organizational performance. With a commitment to innovation and collaboration, Ansible serves as a trusted partner for U. S. civilian and defense agencies worldwide. Medical Support Assistant – Medical Receptionist 🔥 28 minutes ago 🏢🏡 Aurora – Hybrid 💵 $19 - $24 / hour ⏰ Full Time 🟢 Junior 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Schedule appointments in accordance with VA scheduling and consult management directives
Coordinate and authorize Veteran care with community providers when services are unavailable or delayed within the VA
Process community care consults using HealthShare Referral Manager (HSRM), PPMS, and related VA systems
Perform appointment scheduling, tracking, and pre/post appointment outreach
Screen and answer incoming phone calls
Respond to patient and provider inquiries regarding services
Validate and update patient demographic and insurance information
Process and integrate medical records into CPRS and VistA systems
Communicate with VA providers regarding Community Care procedures and requirements
Monitor scheduling reports, recalls, consults, and access metrics
Document and maintain accurate patient records and correspondence
Use Microsoft Office applications including Outlook, Teams, Excel, and Word daily
Provide customer service to Veterans, families, providers, and VA staff
Follow VA privacy, HIPAA, security, and scheduling requirements
Complete an average minimum of 20 cases per day, or as otherwise assigned
Perform other duties as assigned 🎯 Requirements
U.S. citizenship
High school diploma or GED
Must live within 50 miles of the facility
Minimum 6 months of customer service experience
Ability to speak clearly, hear, and write English
Ability to use computer programs, including spreadsheets and word processing
Ability to type 50 WPM with minimum errors
No health restrictions affecting job performance
Basic medical terminology knowledge
No sponsorship available
Must have lived continuously in the United States for the past three years
Ability to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Ability to lift up to 50 lbs from floor to waist
Ability to lift up to 20 lbs
Ability to carry up to 40 lbs a reasonable distance
Ability to push/pull with 30 lbs of force Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs