Ansafone Contact Centers

Human Resources

• Provide as-needed support for core HR functions including onboarding, offboarding, file audits, and employee inquiries.
• Assist with data entry and HRIS updates in UltiPro UKG.
• Respond to assigned HR tickets, emails, and routine employee requests.
• Support LOA tracking and documentation under HR supervision.
• Prepare templates and forms for HR team use.
• Help maintain confidentiality and compliance with applicable labor laws.
• Jump in to support special projects or coverage for vacations, peak workload, or emergent needs.
• Collaborate cross-functionally with Operations, Payroll, IT, and other departments to ensure seamless execution of HR processes and issue resolution.

HR Assistant

Customer Support

• Enjoy taking inbound or making outbound calls?
• Enjoy helping others and finding solutions?
• Passionate about learning new things?
• Thrive working within a diverse team in an inclusive culture?
• Enjoy staying busy working at a fast pace?

Customer Service Representative, 100% Remote

• Join our high call volume environment and handle inbound/outbound calls.
• Help customers and find solutions.
• Work within a diverse team in an inclusive culture.
• Maintain efficiency and composure while multi-tasking.

Bilingual Customer Service Representative

Recruitment

• Coordinate, schedule and track candidate progression via recruiting tools and resources such as the Applicant Tracking System (ATS) and scheduling software Calendly
• Screen applicants to obtain work history, education, training, job skills, and salary requirements
• Ensure candidates are kept up to date during the recruitment process.
• Ensure Applicant Tracking System (ATS) is accurate related to requisition data, applicant status and ensure notes and communications are in compliance with federal, state and local laws as well as company expectations.
• Make recommendations on improving recruitment, new hire and other HR processes
• Assists or prepares correspondence as requested.
• Assist with recruitment-related projects.
• Support HR and Recruiting team with onboarding activities as needed.
• Performs all other duties as assigned.

HR Assistant

Customer Service Representative, 100% Remote

Bilingual Customer Service Representative

Contingent Recruiting Coordinator