Solutions Engineer – Pre Sales

Anrok

Solutions Engineer managing complex technical integrations and driving revenue growth for an AI-powered tax automation platform. Working closely with sales, product, and engineering teams to close deals and ensure successful implementations.

Posted 4/30/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Play an integral role in the standardized Anrok sales process, helping achieve key milestones and exit criteria to effectively move customers through their evaluation process while working closely with Account Executives on deal strategy.
Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and billing workflows.
Consult with customers and prospects to design and execute on the best solution for their specific business, serving as the primary technical contact from presales through implementation.
Act as a trusted advisor on sales tax compliance, Anrok's platform, and API integration best practices for prospects, customers, and partners.
Work closely with our Onboarding teams to provide effective and efficient technical support through implementation.
Serve as the voice of the customer by gathering technical feedback and requirements from prospects and customers, then partnering with Product and Engineering to influence roadmap decisions and drive product improvements.
Break down complex technical challenges and concepts for internal and external teams, to foster shared understanding and a clear path toward resolution.
Design workflows to effectively prioritize and manage live calls, email responses, documentation of implementation paths and decisions, and other strategic projects.
Help surface and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third party integrations.

Requirements

What you’ll need

You have 3+ years of experience as a Sales or Solutions Engineer.
You thrive in understanding complex problems, crafting inventive solutions, and mapping out a clear path forward and executing on it.
You’ve got extensive experience working with REST APIs, webhooks, and integrations.
You’re as comfortable speaking with business executives and non-technical teams as you are with developers and technical stakeholders.
Strong written and verbal communication skills, and ability to stay organized, are a must.
You love to learn, and are capable of building deep expertise in new industries and products quickly.
You enjoy designing and executing on new cross-functional initiatives and are comfortable leading a project where you have to gain buy-in from various leaders.
You enjoy playing a key role in the sales cycle and contributing to the bottom line.

Benefits

Comp & perks

The equity upside of an early-stage startup with the product-market fit of a later-stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Home internet reimbursement stipend.
Wellness reimbursement program.
Annual team off-sites and in-person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

REST APIswebhooksintegration functionalitybilling workflowstechnical documentationsolution designsales tax complianceimplementationproject managementworkflow design

Soft Skills

problem solvingcommunicationorganizational skillscollaborationleadershipcustomer advocacyadaptabilitycreativitytechnical consultingcross-functional initiative execution