Business Operations Specialist

ANNA (Allied Network for Neurodevelopmental Advancement)

Business Operations Specialist managing cross-functional operations at ANNA Autism Care. Focused on project execution, financial operations support, and AI-powered automation.

Posted 7/15/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $24,000 - $32,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing cross-functional operational projects, vendor relationships, and financial operations while ensuring compliance and data integrity. Proficient in building and maintaining operational systems and reporting to support business growth and efficiency.

Highest-signal resume keywords

Business Operations ManagementVendor Relationship ManagementFinancial Operations SupportAI FluencyOperational Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementExpense Policy ComplianceData Quality AuditingSOP DevelopmentSystem MigrationOperational AnalysisKPI ReportingAutomation WorkflowsFinancial ReconciliationLicensing and Credentialing Tracking

Soft Skills

Strong Organizational JudgmentExcellent Written CommunicationAsync Communication Skills

Tools & Technologies

RipplingRampQuickBooksClaude ProjectsInternal Trackers

Industry Keywords

Cross-Functional ProjectsOperational SupportMarket LaunchesDe Novo Center OpeningsAcquisition Integrations

About the role

Key responsibilities & impact

Own a rotating portfolio of cross-functional operational projects end-to-end — scoping, execution, stakeholder communication, and documentation
Manage vendor and contractor relationships: sourcing, onboarding, invoice tracking, renewals, and performance follow-up
Support financial operations in partnership with our finance function: AP workflows, expense policy compliance, reconciliation support, and month-end coordination
Coordinate operational support for our clinics across Massachusetts and Missouri — supplies, facilities follow-ups, licensing and credentialing tracking, and center-opening logistics support
Build and maintain SOPs so that every process you touch is documented, repeatable, and improvable
Support new-market launches — both de novo center openings and acquisition integrations — including launch checklist ownership, vendor and licensing coordination, and timeline tracking
Drive system migrations and integrations for acquired entities, partnering with Finance and People on cutover planning and data integrity
Build and maintain our reusable launch playbook so each successive market opening is faster and cleaner than the last
Administer and maintain our operational systems (Rippling, Ramp, internal trackers), keeping data clean, current, and trustworthy
Build and maintain recurring operational reporting — weekly dashboards, KPI rollups, and ad hoc analyses for leadership
Audit data quality across systems on a recurring cadence and drive fixes at the source, not just the symptom
Use Claude (Projects, Cowork, Claude Code) to build automations and workflows that eliminate manual work across business operations

Requirements

What you’ll need

3+ years in business operations, operations, consulting, finance operations, or a similar generalist role
Demonstrated ability to work full-time US Eastern Time hours (approx. 9 PM – 6 AM Manila time, including DST shifts)
Hands-on experience with modern business systems (e.g., Ramp/Bill.com, Rippling or similar HRIS, QuickBooks exposure a plus)
Demonstrated AI fluency — must be able to show actual work product (Claude Projects, automations, prompt engineering, agent workflows, or similar)
Excellent written English and async communication skills
Strong organizational judgment — able to prioritize, own, and finish work without close supervision.

Benefits

Comp & perks

Generous PTO and paid US holidays
HMO / health insurance allowance
Laptop and second monitor provided
Annual professional development stipend, including AI tool subscriptions