Senior Director, Workplace Operations

Ankura

Senior Director leading the Operations & Workplace Services team at Ankura. Driving service excellence and real estate strategy for a global consultancy.

Posted 5/27/2026full-timeNew York City • District of Columbia, Illinois, New York • 🇺🇸 United StatesSenior💰 $85,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the US Operations & Workplace Services team, driving service excellence
Support operational transformation through technology-enabled reporting and process optimization
Oversee physical security and time entry compliance across offices
Develop and execute the firm’s evolving real estate strategy in partnership with firm leadership
Manage real estate and office workplace services budgets

Requirements

What you’ll need

Bachelor's degree in a Business-related field
Minimum 10 years of management experience
Prior experience in a professional services environment is highly desirable
Highly proficient in technology, especially Microsoft Office resources (e.g., Outlook, SharePoint, Teams)
Real Estate Strategy experience is desired
Demonstrated presentation skills and an ability to influence others
Critical thinking skills and initiative to proactively address issues, identify and solve areas of business process improvement
Professional presence and consistently exhibit high levels of discretion, integrity, and confidentiality
Strong verbal and written communication skills with attention to detail
Financial acumen and budget management

Benefits

Comp & perks

Health insurance
401(k)
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

real estate strategybudget managementprocess optimizationtechnology-enabled reportingcompliancephysical security

Soft Skills

presentation skillsinfluencecritical thinkinginitiativediscretionintegrityconfidentialityverbal communicationwritten communicationattention to detail

Certifications

Bachelor's degree