Anglian Water Services

Head of Wholesale and Developer Services

Anglian Water Services

full-time

Posted on:

Location Type: Office

Location: Huntingdon • United Kingdom

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Salary

💰 £105,000 per year

Job Level

Lead

About the role

  • Set the strategic direction for the Wholesale Market Services and Development Services aligning plans to Anglian Water’s wider business strategy and regulatory obligations
  • Lead and drive upper quartile performance across key market measures (RMeX, DMeX, BRMeX), translating targets into clear priorities, governance and measurable outcomes
  • Build influential relationships with key external stakeholders (eg our regulators, MOSL, developers, retailers, NAVs) and other influential partners and represent Anglian Water in forums and negotiations
  • Lead commercial performance and revenue recovery, including robust forecasting, financial control and delivery on an operating budget of £5m and more than £400m annual cash from services
  • Shape and deliver strategies that support growth across the region, enabling new connections and development delivery while reducing friction across the end-to-end value chain
  • Provide visible, inclusive leadership for 150 colleagues, building capability, engagement and succession across a matrixed operation model
  • Develop high-performing teams, fostering a culture of safety, wellbeing, continuous improvement and operational discipline
  • Strengthen governance, risk management and controls, ensuring compliant delivery of market and developer services, and effective management of disputes, escalations and assurance activity
  • Sponsor continuous improvement and digital transformation across people, process, data and technology, using insight (including smart meter and consumption analytics) to improve outcomes
  • Drive sustained reductions in business demand in line with regulatory commitments and government expectations, embedding water efficiency and demand management into service delivery
  • Collaborate across Anglian Water (Customer Experience, DDaT, Asset Planning, Finance, HR and Operations) to align investment, operational capacity and customer outcomes
  • Champion a “Safer Every Day” culture, ensuring health, safety and wellbeing are integral to decision making and operational delivery

Requirements

  • Significant senior leadership experience in large, complex organisations
  • Deep knowledge of the water industry, ideally with NHH or wholesale experience
  • Strong strategic, commercial and regulatory acumen
  • A track record of leading multi-disciplinary teams and driving transformation
  • Excellent stakeholder management—internal / external, and board level
  • Demonstrable ability to balance customer outcomes, performance and affordability
  • A passion for innovation, continuous improvement and digital capability
  • The credibility and confidence to represent Anglian Water at national forums
Benefits
  • Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (maximum 12% company contribution)
  • Car allowance
  • Personal private health care
  • Annual bonus scheme
  • 30 days leave + Bank Holidays
  • Life Cover at 8x your salary
  • Flexible benefits to support your wellbeing and lifestyle
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial controlforecastingoperating budget managementrisk managementgovernancecontinuous improvementdigital transformationdata analyticswater efficiencydemand management
Soft Skills
leadershipstakeholder managementstrategic acumencommercial acumenregulatory acumenteam developmentcollaborationinnovationcommunicationengagement