Renewal Manager

Angle Health

Renewal Manager at Angle Health managing the renewal lifecycle and broker relationships in healthcare. Collaborating with internal teams for effective renewal strategies and exceptional customer experience.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Own the end-to-end renewal process for an assigned book of business, serving as the primary point of contact for brokers throughout the renewal lifecycle.
Build and maintain trusted relationships with brokers through proactive communication, responsiveness, and strategic partnership.
Conduct renewal strategy discussions with brokers, providing guidance on pricing, plan design changes, network updates, and available renewal options.
Deliver an exceptional customer experience while balancing retention goals and company objectives.
Review renewal offers and analyze competitive market information to develop effective renewal strategies.
Partner with Underwriting to identify opportunities for rate relief and retention while maintaining sound underwriting practices.
Proactively identify renewal risks and develop action plans to improve retention outcomes.
Negotiate renewal solutions internally to support customer retention and long-term partnerships.
Ensure renewal deliverables are completed accurately and within established timelines.
Collaborate with Underwriting, Account Management, Implementation, Billing, Eligibility, Product, Engineering, and other internal teams to deliver a seamless renewal experience.
Manage multiple renewal timelines simultaneously while ensuring all deadlines are met.
Identify opportunities to improve processes and enhance operational efficiency.
Participate in special projects and departmental initiatives that support the continued growth and scalability of the Renewal Team.

Requirements

What you’ll need

Bachelor's degree in Business, Communications, Healthcare Administration, or a related field, or equivalent professional experience.
5+ years of experience in employee benefits, health insurance, account management, customer success, renewals, underwriting support, or a related field.
Strong understanding of employer-sponsored health insurance and the renewal lifecycle.
Excellent verbal and written communication skills.
Exceptional organizational and project management skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused mindset with the ability to build strong professional relationships.
Experience working directly with brokers, consultants, or employer groups (preferred).
Knowledge of level-funded and fully insured health plans (preferred).
Familiarity with underwriting principles and renewal pricing strategies (preferred).
Experience using HubSpot CRM and Zendesk (preferred).
Advanced proficiency with Microsoft Excel or Google Sheets (preferred).

Benefits

Comp & perks

Competitive compensation and stock options
100% company-paid comprehensive health, vision & dental insurance for you and your dependents
Supplemental Life, AD&D, and Short-Term Disability coverage options
Discretionary time off
Relocation assistance
Paid parental leave and flexible return-to-work policy
Work-from-home stipend for remote employees
Company-provided meals for in-office employees
401(k)
Opportunity for rapid career progression
Other benefits coming soon!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Renewal Strategy DevelopmentUnderwriting PrinciplesRenewal Pricing StrategiesMarket AnalysisProcess Improvement

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving AbilitiesCustomer-Focused MindsetRelationship Building