Driving complex and/or multiple cross-functional business initiatives (Programs) effectively and efficiently such that they achieve their strategic outcome/s. This is a senior individual contributor role, requiring you to manage these initiatives with high independence.
Act as the "catch all" strategic partner, proactively identifying and removing impediments, which may include providing essential support by addressing undefined tasks that have no natural owner within the program structure.
Facilitate evidence-based decision-making by engaging in impartial dialogue and presenting objective data to drive the program forward.
Expertly manage stakeholder engagement, ensuring the right people are involved at the right time, and translating complex technical topics into simple, actionable language for all audiences.
Synchronizing the opportunities that are part of the Program to achieve desired outcomes, including gathering inputs and requirements, defining milestones and success criteria, and proficiently applying core program management skills.
Designing new business policies, processes, and campaigns, ensuring quality execution in alignment with our mission, brand, and values.
Creating Alignment Documents, operational plans, business policies, operational processes, and other essential documentation.
Mentor and coach the work of less experienced program management professionals, where applicable, to elevate overall team capability and knowledge.
Requirements
Proven track record (5+ years) of successfully defining, planning, and delivering complex, cross-functional programs that resulted in measurable business growth.
5+ years of experience in technology companies.
5+ years experience in supporting cross-functional business operations, or equivalent experience as a Product Management professional.
Demonstrated ability to influence stakeholders and teams without direct authority, driving alignment and execution through clear communication and strategic partnership.
Exceptional executive communication skills, including the proven ability to write and present compelling narratives and facilitate complex dialogue with senior leaders and executives.
Experience in a combination of the following: Program Management; Continuous Improvement; Business/Sales Operations; Product Management; Management Consulting with technology industry experience; or Technical Program Management.
Experience in independently leading all phases of a business initiative, including identification of the business problem, development of business cases and project plans, and subsequent delivery through to benefits realisation.
Strong analytical problem-solving skills, with a flexible approach to program management, iterating and adapting that approach when necessary.
Objective & evidence-based mindset and ability to operate within an evidence-based organisation.
Experience with JIRA, Confluence, and a bonus for Looker, Salesforce, and Iterable.
Certification in SAFe, Prince 2, Scrum, Lean/Six Sigma or similar a plus.
Fluency in English.
Benefits
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementbusiness operationsproduct managementcontinuous improvementanalytical problem-solvingbusiness case developmentproject planningbenefits realizationstakeholder engagementexecutive communication
Soft skills
influence without authorityclear communicationstrategic partnershipmentoringcoachingflexibilityevidence-based decision-makingimpartial dialoguetranslating technical topicscreating alignment