Senior Analyst, Growth and Strategy
Angi
SQL
Senior Manager, QA Automation
Angi
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $130,000 per year
Job Level
Senior
Tech Stack
SQL
About the role
- Translate ambiguous, high-level priorities into structured workflows, documentation, and performance frameworks; implement scalable QA systems and solutions
- Partner with cross-functional teams to ensure systems are adopted and continuously improve to drive iterative business growth
- Maintain a feedback loop with frontline teams and leadership to ensure automation strategies evolve with business needs
- Partner with stakeholders to identify and prioritize automation opportunities that drive measurable impact
- Own change management for QA rollouts, driving clarity and accountability across teams
- Build and maintain reporting dashboards that connect QA performance to operational and customer outcomes
- Analyze QA data to identify trends, surface risks, and prioritize improvements; collaborate with Analytics and Data Engineering teams to enhance data context
- Define and enforce QA data standards, ensuring consistent KPIs and metrics across teams
- Use AI tools (e.g., OpenAI, ChatGPT) and platforms like MaestroQA to scale insights and enable automations; design and iterate on classifiers and prompts
- Mentor team members on prompt design, classifier logic, and automation use cases; advance proficiency in AI tooling and data platforms
Requirements
- 5+ years of experience in strategy, program management, operations, product support, or enablement
- Experience leading or supporting cross-functional initiatives with both technical and business teams
- Expertise in project management and analytical thinking, with hands-on experience launching systems, programs, or processes from inception
- Proven ability to manage ambiguity, execute quickly, and bring clarity to complex challenges
- Strong relationship builder who can influence across functions and levels of the organization
- Comfortable navigating fast-paced, evolving environments with shifting priorities
- Experience with QA systems, conversational intelligence platforms, or AI tools like ChatGPT/OpenAI
- Familiarity with performance data, operational metrics, and reporting systems
- Experience using MaestroQA or other QA/automation platforms
- Working knowledge of SQL or similar query languages
- Familiarity with Looker or other BI tools
- Exposure to customer-facing, support, or sales environments
- Experience with prompt design, classifier strategy, or large-scale conversational analysis
Benefits
- This position will be eligible for a competitive year end performance bonus & equity package.
- Full medical, dental, vision package to fit your needs
- Flexible vacation policy; work hard and take time when you need it
- Pet discount plans & retirement plan with company match (401K)
- The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QA systemsproject managementanalytical thinkingSQLprompt designclassifier strategyconversational intelligencedata analysisperformance metricsautomation
Soft skills
relationship buildinginfluencingmanaging ambiguityexecuting quicklyclarity in complex challengesmentoringcollaborationadaptabilitycommunicationproblem-solving
