Anecdotes

Solutions Engineer

• Onboard new customers and translate existing processes into product workflows
• Work with customer base to assist CSMs in retention and upsell opportunities
• Demonstrate product capabilities to customers and identify upsell opportunities
• Roll out new features to foster adoption
• Map customer custom frameworks against standard GRC requirement listings
• Serve as an in-house subject matter expert for product teams
• Partner closely with customers and cross-functional teams to tackle complex compliance challenges
• Contribute to end-to-end GRC implementation methodologies and product development feedback

Solutions Architect, GRC, Post-Sales

Solution Engineers at Anecdotes have a unique position within the GRC space, functioning as subject matter experts whilst holding a business centric role
Perform deep-dive, technical demonstrations of anecdotes product capabilities, tailoring demo flows to prospective customer needs and clearly articulating product value proposition
Defining technical validation criteria with prospective customers and ensuring that these are effectively met by engineering suitable product environments
Functioning as a subject matter expert throughout the sales cycle
Communicating product value proposition to internal, customer facing stakeholders and propagating the ideal narrative
Working closely with product marketing in order to effectively position anecdotes against competitors
Collaborating with the product department to share market feedback, use cases and customers’ needs following interaction with prospects
Effectively handing off new customers to the Customer Success team

Solutions Architect, GRC, Post-Sales

Solutions Engineer, GRC Presales