Technical Sales Engineer
Arrow Components
Cloud
Application Sales Engineer
ANDRITZ
full-time
Posted on:
Location: North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Reporting to the US Southwest Sales Manager, this position is responsible for providing technical sales to area customers in order to identify, communicate, and pursue sales opportunities of Andritz Fabrics and Rolls products.
- Develops relationships with paper mill customer base to identify Andritz sales opportunities.
- Conducts paper machine audits and service calls to assist customers with innovated sales applications.
- Ensures customer needs are clearly defined and addressed in a timely manner.
- Conducts paper machine optimization, shutdown inspections, and prepares onsite reports.
- Optimize operating efficiencies for customers utilizing proprietary modeling software programs.
- Troubleshoots customer problems and provides and/or helps implement appropriate solutions.
- Mitigates warranty exposure through early detection and prevention of potential problems.
- Assists paper mills to set up proper records and complete value results platforms.
- Helps the local team build and maintain comprehensive databases on customer paper machine clothing roll cover, bowed roll and mechanical specifications, installation and product life information.
- Conducts “Rezolve - press optimization studies” of area paper machines to enhance paper machine productivity and increase Andritz sales.
- Searches out and recommends new machine clothing, roll cover, and bowed roll applications.
- Communicates field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Regional Sales Manager.
- Prepares monthly summary to the Regional Sales Manager outlining highlights of the previous month, a forecast of the requirements of the following month, areas of opportunity in the field, plant issues, and competitive issues/gossip.
- Manages an expense budget to maintain and grow business.
Requirements
- Degree preferred in Engineering or Business and/or extensive maintenance, production or sales experience within the paper or other related applicable industry.
- Requires excellent communication and interpersonal skills, a proven relationship builder, paper mill aptitude, and a strong entrepreneurial drive.
- Strong computer skills including solid understanding of Word, Excel and general database management.
- Some travel required within the assigned region.
