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Bilingual CMA
Anderson Injury Lawyers. Assist in communicating with clients to gather initial case information, update them on case status and address inquiries .
About the role
Key responsibilities & impact- Assist in communicating with clients to gather initial case information, update them on case status and address inquiries
- Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness
- Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications
- Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases
- Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met
- Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience
- Provide general administrative support, including data entry and electronic filing
- Aid in managing calendars and scheduling appointments for case managers
Requirements
What you’ll need- Fluency in both spoken and written English and Chinese (Mandarin and/or Cantonese) required
- Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages
- Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management
- Previous experience in an administrative or support role, preferably in a legal or client-focused setting
- Strong organizational and communication skills
- Detail-oriented with the ability to manage multiple tasks
- Proficiency in Microsoft Office and basic computer skills
Benefits
Comp & perks- Health, Dental, Vision & Life Insurance
- 401k benefits that include a company match and are eligible for immediate enrollment.
- Paid Time Off
- Paid holidays
- Free gym membership
ATS Keywords
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Hard Skills & Tools
data entrydocument preparationcase file managementmedical records retrievaltimeline management
Soft Skills
client-focused approachcommunication skillsorganizational skillsdetail-orientedability to manage multiple tasks