Installation Project Manager

Andersen-Andersen

Manage window and door replacement projects for Andersen, ensuring Homeowner Delight while meeting budget expectations. Collaborate with teams to provide project support and resolve installation issues.

Posted 6/13/2026full-timeLivonia • Minnesota, Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $62,856 - $120,480 per yearWebsite

About the role

Key responsibilities & impact

Effectively manage window and door replacement projects starting at technical measure and job specifications through the installation process to ensure Homeowner Delight.
Accurately measure the dimensions and determine installation processes for windows and doors, using technology from a remote location.
Completes and submits required job files that are complete, correct and timely providing quality handoff to internal customers.
Confirm details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
Provide support to sales reps to define project scope and ensure the scope of work is reflected in pricing and contract documents.
Communicate with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
Troubleshoot issues with installation crew on day of installation; this may include onsite support to the job and/or working directly with Homeowners to resolve installation process issues.
Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
Approves any additional installation labor required to complete the job.

Requirements

What you’ll need

High School Degree
A minimum of 5 years of work experience in the home improvement or other closely related field.
Previous customer service experience, especially win/win problem solving, and conflict resolution skills required.
Valid Driver’s license (subject to internal DMV review)
Previous experience as an RbA IPM or equivalent required.
Strong written and verbal communication skills.
Knowledge of applicable building codes and construction techniques.
Ability to work in a team environment.

Benefits

Comp & perks

401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical measurementinstallation processesbuilding codesconstruction techniques

Soft Skills

customer serviceproblem solvingconflict resolutioncommunicationteamwork

Certifications

High School Degreevalid Driver’s license