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Revenue Operations Specialist
AndelaRevenue Operations Specialist managing RevOps tasks and improving operations for a fast-growing tech company. Collaborating on data integrity and system management in a remote setting.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Serve as the first point of contact for inbound RevOps requests, managing the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack.
- Resolve common system issues in Salesforce, including data corrections, record ownership updates, field errors, and access requests, while ensuring SLAs are met.
- Escalate complex or high-priority issues to senior team members with full documentation and context.
- Perform routine data audits and cleanup (duplicate management, field standardization) across Salesforce and connected systems.
- Monitor and maintain data integrity across the pipeline for account, contact, opportunity, and activity data.
- Support territory management workflows, including account assignments and routing rule maintenance, and assist with list management and data enrichment.
- Own the maintenance and accuracy of standard RevOps dashboards and reports in Salesforce and connected BI tools.
- Build ad hoc reports and data pulls to support commercial team requests, QBRs, and pipeline reviews.
- Assist with data preparation for forecasting, territory planning, and GTM analysis.
- Support day-to-day administration of core RevOps tools, including Salesforce, assisting with user provisioning, access management, and basic configuration changes.
- Help QA new workflows and system changes before deployment.
- Document operational workflows, SOPs, and system configurations, and identify recurring request patterns to surface recommendations for systemic process improvement.
Requirements
What you’ll need- 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role
- Hands-on Salesforce experience — comfortable navigating the platform, running reports, and making basic data updates (Admin certification a plus)
- Strong Excel/Google Sheets skills and comfort working with large data sets
- High attention to detail and strong organizational skills — you don't let things fall through the cracks
- Clear written communicator; able to translate technical issues into plain language for non-technical stakeholders
- Self-starter who is comfortable asking good questions and then working independently
- Curiosity about systems and how data flows across a modern GTM tech stack
- Experience with tools such as Outreach, Gong, ZoomInfo, LeanData, or BI platforms (Tableau, Looker) is a plus
- Prior experience at a B2B SaaS or high-growth technology company preferred
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforcedata auditsdata cleanupdata integrityreport buildingdata preparationuser provisioningaccess managementconfiguration changesSOP documentation
Soft Skills
attention to detailorganizational skillsclear communicationindependencecuriosityproblem-solvinganalytical thinkingcollaborationtime managementadaptability
Certifications
Salesforce Admin certification