Client Services Coordinator

AND Digital

Client Services Coordinator managing relationships with clients for a digital agency. Building partnerships and supporting client development while overseeing account strategies.

Posted 7/21/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and effective communication skills while managing a portfolio of clients. Capable of supporting account strategies and ensuring high-quality service delivery in a collaborative environment.

Highest-signal resume keywords

Client Relationship ManagementAccount Strategy SupportClear CommunicationTeam CollaborationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Self-StarterMotivatedAdaptableDetail-OrientedTrust Building

Industry Keywords

Client ServicesStakeholder ManagementOnboardingCommercial SuccessMultidisciplinary Teams

About the role

Key responsibilities & impact

The Client Services Coordinator is responsible for building relationships with clients and providing excellent service.
Manage a portfolio of clients, nurturing trusted relationships with key stakeholders.
Support the Client Services Director in shaping account strategies for client value.
Manage day-to-day client needs, ensuring clear communication and onboarding.
Maintain commercially successful accounts with the support of the Client Services Director.
Build and source a team for the client, ensuring scheduling is up to date.

Requirements

What you’ll need

You are a natural self-starter, motivated by executing tasks efficiently
You care deeply about producing high-quality work that delivers value
You’re highly organised, comfortable with managing a large volume of work
You are adaptable and eager to learn
You communicate clearly and build trust quickly with clients and teammates
You value low-ego collaboration and enjoy working as part of multidisciplinary teams

Benefits

Comp & perks

25 days bookable holiday + flexible Bank Holidays
Pension: 6% of salary paid by AND Digital with a further 2% paid by you (can be increased by choice).
Aviva healthcare cover (including pre-existing condition cover) for you.
Flexibenefit: £1000 assigned to you via our benefits portal to select or upgrade the benefits that suit you the most. Any unused allowance from the £1000 can be taken as cash.
Life Assurance.
Income Protection.
Eye test + first pair of glasses.
Parental Benefits: Generous Enhanced Maternity and Enhanced Partner (Paternity) Leave.