Director of Account Management

Ancora Education

Director of Account Management overseeing team activities and client communications. Ensuring compliance and quality delivery of educational services and managing account management operations.

Posted 6/6/2026full-timeRemote • 🇺🇸 United StatesLead💰 $85,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Conducts both front-line account management activity and is responsible for the leadership of the Account Management Department
Manage inbound and outbound communication with partners/clients, coordinate meetings, and support onboarding and ongoing engagement
Ensure that account management operations are executed in alignment with all applicable regulatory guidelines, internal policies, and standards of conduct
Assess the team’s technical and relationship management skill sets and deliver training and coaching to drive continuous improvement
Lead regular team meetings to review performance, pipeline activity, client needs, and expectations
Establish work schedules and coverage plans to ensure appropriate staffing and responsiveness to partner and client needs
Play a key role in ensuring a smooth transition from initial engagement or onboarding through ongoing account support and retention
Provide departmental updates through reports, discussions, and meetings with senior leadership
Deliver performance evaluations and ongoing feedback
Other duties as assigned

Requirements

What you’ll need

Associates’ degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education or at least 2 years of account management and/or management experience.
A minimum of 2 years customer service and/or management experience with preference given to those with direct educational admissions experience.
Demonstration of highest levels of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
Demonstrated leadership skills including the ability to develop, motivate, and lead staff
Capability to prioritize, accept responsibility, and work within deadlines
Ability to lead and work in an observation/coaching style environment
Creativity and ability to work independently
Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers
Strong computer software skills including Google Suite.
Must have past records of integrity that would ensure compliance with accrediting standards and applicable federal, state, and local requirements.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ancora Education Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2013 📚 Education ⚕️ Healthcare Insurance Education
Healthcare Insurance
Professional Development Ancora Education is an industry leader in providing career-focused education and vocational training programs. With a network of institutions across 22 campus locations and a range of online offerings, Ancora Education empowers individuals through skill development in various fields, including allied health, information technology, professional trades, and business studies. Their mission is to inspire and support adult learners and workforce partners through flexible learning solutions that meet current market demands. Director of Account Management 🔥 1 hour ago 🇺🇸 United States – Remote 💵 $85k - $100k / year ⏰ Full Time 🔴 Lead 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conducts both front-line account management activity and is responsible for the leadership of the Account Management Department
Manage inbound and outbound communication with partners/clients, coordinate meetings, and support onboarding and ongoing engagement
Ensure that account management operations are executed in alignment with all applicable regulatory guidelines, internal policies, and standards of conduct
Assess the team’s technical and relationship management skill sets and deliver training and coaching to drive continuous improvement
Lead regular team meetings to review performance, pipeline activity, client needs, and expectations
Establish work schedules and coverage plans to ensure appropriate staffing and responsiveness to partner and client needs
Play a key role in ensuring a smooth transition from initial engagement or onboarding through ongoing account support and retention
Provide departmental updates through reports, discussions, and meetings with senior leadership
Deliver performance evaluations and ongoing feedback
Other duties as assigned 🎯 Requirements
Associates’ degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education or at least 2 years of account management and/or management experience.
A minimum of 2 years customer service and/or management experience with preference given to those with direct educational admissions experience.
Demonstration of highest levels of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
Demonstrated leadership skills including the ability to develop, motivate, and lead staff
Capability to prioritize, accept responsibility, and work within deadlines
Ability to lead and work in an observation/coaching style environment
Creativity and ability to work independently
Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers
Strong computer software skills including Google Suite.
Must have past records of integrity that would ensure compliance with accrediting standards and applicable federal, state, and local requirements. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs SLED Account Manager 🔥 8 hours ago Hewlett Packard Enterprise 10,000+ employees 🏢 Enterprise 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings SLED Account Manager at Hewlett Packard Enterprise, focusing on advanced sales and client relationships in the public sector. Managing multiple SLED accounts to drive business success through technology solutions. 🇺🇸 United States – Remote 💵 $194.5k - $456.5k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor SLED Account Manager 🔥 10 hours ago Hewlett Packard Enterprise 10,000+ employees 🏢 Enterprise 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings Account Manager managing SLED accounts at HPE, solving complex business issues and implementing strategies. Leading relationships with key decision-makers in the federal government environment for sales growth. 🇺🇸 United States – Remote 💵 $194.5k - $456.5k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor Named Account Manager, SLED 🔥 12 hours ago Fortinet 10,000+ employees 🔒 Cybersecurity ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Named Account Manager focused on selling cybersecurity solutions to large enterprises at Fortinet. Engage in business pitches, client onboarding, and pipeline generation. 🇺🇸 United States – Remote 💰 $6.5M Series B on 2005-01 ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor SLED Account Manager 🔥 13 hours ago Hewlett Packard Enterprise 10,000+ employees 🏢 Enterprise 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings Expert Account Manager specializing in driving sales and strategy for SLED at HPE. Building relationships with government decision-makers and managing sales pipelines effectively. 🇺🇸 United States – Remote 💵 $194.5k - $456.5k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor VP, Health Plan Partnerships 🔥 15 hours ago Hippocratic AI 11 - 50 🤖 Artificial Intelligence ⚕️ Healthcare Insurance Website LinkedIn All Job Openings VP of Health Plan Partnerships to own expansion strategy and drive adoption across healthcare payer partners. Leading revenue growth for Hippocratic AI's innovative healthcare solutions. 🇺🇸 United States – Remote 💰 $50M Seed Round on 2023-05 ⏰ Full Time 🔴 Lead 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

account managementcustomer servicemanagement experiencetrainingcoachingperformance evaluationreporting

Soft Skills

leadershipintegrityprofessionalismcreativitycommunicationcollaborationresponsibilityindependence

Certifications

Associates degree