Ancora Education

Contact Center Representative

Ancora Education

full-time

Posted on:

Location Type: Office

Location: Arlington • Texas • United States

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Salary

💰 $20 - $21 per hour

About the role

  • Provide prompt and exceptional customer service and support for all Ancora brands
  • Handle inbound inquiries and execute outbound calling
  • Meet established KPI metrics and performance expectations
  • Participate in ongoing training and coaching

Requirements

  • High School Diploma or equivalent
  • Experience working with customers
  • Associate’s Degree preferred
  • 1-3 years experience in customer service or a contact center
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicesupportcommunicationinbound inquiriesoutbound callingKPI metricsperformance expectationstrainingcoaching
Certifications
High School DiplomaAssociate’s Degree