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Client Operations Specialist, Settlements
Anchorage DigitalMember of Client Operations delivering white glove service to institutional clients at a leading crypto platform. Responsible for account management and supporting clients during onboarding and transactions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client account management, ensuring exceptional onboarding and ongoing support while managing transactions with a risk-aware approach. Proficient in reconciling transactions and balances, with a strong attention to detail and effective communication skills.
Highest-signal resume keywords
Client Account ManagementTransaction ReconciliationBlockchain FamiliarityRisk ManagementClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ExperienceSettlements ExperienceReconciliations ExperiencePost-Trade SupportAttention to Detail
Soft Skills
Strong Sense of OwnershipAbility to Manage Multiple Workflows
Tools & Technologies
Blockchain Explorers
Industry Keywords
Digital AssetsFintechTraditional Finance
About the role
Key responsibilities & impact- Deliver white glove service to institutional clients throughout ongoing account management activities
- Ensure an excellent onboarding experience and provide attentive care to clients
- Respond to client inquiries in a timely and thoughtful manner
- Manage client transactions in a risk-conscious way
- Support client interactions across multiple teams and work closely with Client Operations teammates
Requirements
What you’ll need- 2+ years of experience in operations, settlements, reconciliations, or post-trade support (digital assets, fintech, or traditional finance)
- Strong attention to detail and ability to manage multiple time-sensitive workflows concurrently
- Experience reconciling transactions and balances across systems; comfort investigating breaks and documenting findings
- Familiarity with blockchain concepts and using explorers to validate transactions (or strong willingness to learn quickly)
- Clear communication skills with a strong sense of ownership and a practical, risk-aware mindset
Benefits
Comp & perks- Equal Opportunity Employer
- Committed to an inclusive workplace
- Privacy rights protection