Anavah Talent

Account Manager

• Lead client kick-off calls to align expectations, define roles, and clarify hiring needs.
• Own the client experience immediately after engagement and deposit.
• Communicate the recruitment process step-by-step, including timelines, communication cadence, and deliverables.
• Coordinate with the Recruitment team to ensure sourcing and shortlisting begin promptly.
• Serve as the main point of contact between clients and internal teams.
• Ensure candidate shortlists are delivered, interviews are scheduled, and feedback is collected timely.
• Follow up persistently with clients to prevent delays while maintaining a professional, friendly tone.
• Coordinate offer extensions, pre-boarding paperwork, and candidate logistics.
• Conduct 30/60/90-day check-ins post-placement to ensure alignment and satisfaction.
• Monitor and escalate client issues before they become critical.
• Identify growth opportunities within accounts, including additional headcount or new roles.
• Oversee smooth onboarding with clients and internal operations (Miya).
• Align daily with Recruitment and Operations teams on client priorities and feedback.
• Maintain accurate records in Monday.com, Workable, and internal CRM/ATS.
• Contribute to refining client-facing SOPs and playbooks.

Client Account Manager – LatAm, Direct Hire

Client Account Manager

Graphics Designer

• Update digital in-store menu boards across 40+ franchise locations as flavors rotate monthly.
• Work within existing templates and brand guidelines to maintain visual consistency across stores. Adjust layouts when flavors are added, removed, or reordered.
• Update in-store signage, flyers, and promotional materials used across franchise locations. Resize and adapt existing graphics for new store openings and retail displays.
• Ensure marketing materials remain consistent with the brand’s visual standards.
• Receive project briefs from the Traffic Coordinator, who manages requests from franchise stores.
• Execute design updates efficiently and deliver completed assets within expected timelines.
• Implement revisions and feedback to keep projects moving smoothly.
• Maintain organized design files within the company’s digital asset management system.
• Ensure files are structured so they are easy for the team to update and reuse.

Graphic Designer

Executive Assistant

• Maintain CRM accuracy and data integrity daily
• Proactively tag clients and update workstream statuses
• Manage stakeholder contact records
• Generate and share filtered lists based on specific targeting criteria
• Support U.S. leadership and offshore Client Account Managers
• Triage inbound inquiries and route to appropriate internal owners
• Coordinate onboarding steps, intake tasks, scheduling, and follow-ups
• Maintain light ticketing/customer support workflows (e.g., Pylon)
• Create templates, checklists, and SOP documentation
• Identify workflow bottlenecks and recommend improvements
• Collaborate with engineering on CRM, client portal, and analytics enhancements

Anavah Talent

Client Account Manager – LatAm, Direct Hire

Client Account Manager

Graphic Designer

CRM Virtual Assistant

CRM Virtual Assistant