User Researcher

• Conduct thorough data analysis to draw out insights into how our users are interacting with the website, moving from page to page.
• This requires Google Analytics & Shopify expertise.
• Define and analyze KPIs to track user buying behavior and engagement with the website.
• Journey mapping and funnel analysis, understand and improve how users are moving through the funnel, how to solve for high abandonment/bounce.
• Draw qualitative insights about user experience from quantitative data.
• Conduct A/B Testing to measure site performance with design variations and improve conversion rates.
• Skillfully identify and translate key findings into insights and communicate recommendations to clients to influence site improvements.
• Translate research goals into research questions and an appropriate test plan that adheres to user research best practices.
• Conduct usability tests, surveys, interviews, and other related interaction studies to gain a better understanding of our users and identify opportunities to improve the user experience.

UX Researcher – Contract

Senior Mixed-Methods User Researcher

Senior UX Research, CX Strategist

Senior User Researcher

Senior UX Research