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About the role
Key responsibilities & impact- Own the end-to-end delivery of brand protection monitoring and analysis services for a portfolio of clients
- Serve as the primary client relationship owner
- Lead, mentor, and manage a team of brand protection analysts and monitoring specialists
- Oversee continuous monitoring operations across digital channels
- Review and quality-assure all client-facing monitoring reports, intelligence briefs, and dashboards before delivery
- Design and iterate client reporting templates, dashboards, and executive summaries that communicate monitoring findings with clarity and strategic context
- Continuously improve team workflows, monitoring methodologies, and analytical frameworks to drive greater accuracy and efficiency.
Requirements
What you’ll need- Bachelor's degree in Business, Law, Communications, Information Science, or a related field
- 7–12 years of experience in brand protection, IP monitoring, digital investigations, managed services, or a closely related field
- Minimum 2–3 years in a team lead, account lead, or supervisory capacity within a client delivery or managed services environment
- Solid understanding of brand protection threats across digital channels — counterfeiting, trademark infringement, grey market, brand impersonation, and piracy
- Experience working with brand monitoring platforms and OSINT tools (e.g., MarkMonitor, Incopro, Red Points, Corsearch, or similar)
- Strong analytical skills with the ability to interpret large volumes of monitoring data and produce clear, actionable insights.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
brand protectionIP monitoringdigital investigationsanalytical frameworksmonitoring methodologiesdata interpretationreporting templatesdashboardsquality assuranceclient delivery
Soft Skills
leadershipmentoringclient relationship managementteam managementworkflow improvementcommunicationstrategic thinkinganalytical skillsattention to detailproblem-solving
