Customer Success Manager

• Own and manage a portfolio of Anaplan customers, ensuring their continuous success from onboarding to expansion and renewal.
• Lead a successful first implementation of Anaplan solutions, ensuring strong adoption and expansion plans.
• Drive new business in France/South Central by securing new customers and logos through effective Customer Success and Professional Services approaches.
• Provide versatile consultancy across various business functions, leveraging Anaplan’s Platform across multiple industries and use cases.
• Lead and communicate effectively with customer executives, stakeholders, and partners to ensure successful account coverage.
• Guide customers and team members through business process, technology, and client management challenges, promoting self-sufficiency and expansion within Anaplan.
• Identify and capitalize on opportunities for customer adoption and expansion.

Area VP, Customer Success

Customer Success Manager II

Customer Success Manager

Global Omnichannel Customer Engagement Lead