Analyte Health

Clinical Operations

• Actively seeking a customer service representative with an empathetic demeanor
• Confidently build brand advocacy
• Deliver empathy and identify patient/client needs

Clinical Operations Specialist

• Provide empathetic customer service as part of the clinical operations team
• Build brand advocacy and deliver empathy to patients/clients
• Identify and document patient/client needs and wants
• Guide patients through online healthcare services and liaise with health counselors and physicians
• Maintain HIPAA compliance in all patient interactions
• Use company-issued workstations and software to manage patient information
• Work scheduled shifts (e.g., Sunday-Thursday or Tuesday-Saturday, 11AM-8PM, ~45 hours/week)

Growth Marketing

• Lead launch of our PaternityLab brand in foreign markets, starting with the United Kingdom then expanding across Europe.
• Navigate regulatory requirements, build local partnerships, and oversee market entry strategies.
• Manage and expand our Amazon channel to maximize sales, visibility, and profitability.
• Oversee the launch of our legal paternity business, developing partnerships with courthouses and legal networks.
• Manage and maintain our Houston headquarters building, oversee vendor relationships, facility improvements, and day-to-day operations.
• Spearhead the launch of our clinical chemistry lab including sourcing equipment, securing permits (e.g., CLIA), and building a skilled team.
• Develop a mobile phlebotomy network and establish partnerships with independent specimen collection sites nationwide.
• Identify, negotiate, and manage strategic alliances to broaden Analyte Health’s service footprint.

Clinical Operations Specialist

Clinical Operations Specialist

Director, Laboratory Growth and Strategy