CSR, Inside Sales, Commercial Insurance

Amynta Group

Customer Service Representative handling customer inquiries through calls and chats. Ensuring exceptional service and assisting clients with insurance-related needs while working remotely.

Posted 5/13/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $19 - $23 per hourWebsite

About the role

Key responsibilities & impact

Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion.
Assists consumers by providing highest level of customer service; remains professional and polite at all times.
Attends to clients’ needs by producing binders, certificates, policies, endorsements, and other related items.
Label workflows for effective documentation management.
Serves as a mentor to new hires or other staff, which may include providing direction and training.
Performs other duties as assigned.

Requirements

What you’ll need

Minimum of one year of customer service experience in a call center environment required; additional office or customer-facing experience preferred
High school diploma or equivalent required; post-secondary education is a plus
Demonstrates a positive attitude, professionalism, and a high level of integrity
Strong telephone etiquette with the ability to communicate clearly and effectively
Ability to read, understand, and interpret information accurately
Proficient in computer and data entry skills, including experience with web-based systems and software applications
Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
Self-motivated with a strong work ethic, effective time management, and solid interpersonal skills
Able to multitask efficiently in a dual-screen environment while maintaining attention to detail and following instructions
Understanding of call center metrics, including call handling and quality standards
Adaptable and eager to learn in a fast-paced, changing environment
Maintains a professional presence and consistently represents the company in a positive manner
Remote-ready: able to work independently in a home-based environment with reliable internet, minimal distractions, and strong accountability.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Amynta Group Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2018 🤝 B2B 👥 B2C Insurance
B2B
B2C Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance. CSR, Inside Sales, Commercial Insurance Job not on LinkedIn 🔥 7 minutes ago 🏄 California – Remote 💵 $19 - $23 / hour ⏰ Full Time 🟢 Junior ⬇️ Inside Sales 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion.
Assists consumers by providing highest level of customer service; remains professional and polite at all times.
Attends to clients’ needs by producing binders, certificates, policies, endorsements, and other related items.
Label workflows for effective documentation management.
Serves as a mentor to new hires or other staff, which may include providing direction and training.
Performs other duties as assigned. 🎯 Requirements
Minimum of one year of customer service experience in a call center environment required; additional office or customer-facing experience preferred
High school diploma or equivalent required; post-secondary education is a plus
Demonstrates a positive attitude, professionalism, and a high level of integrity
Strong telephone etiquette with the ability to communicate clearly and effectively
Ability to read, understand, and interpret information accurately
Proficient in computer and data entry skills, including experience with web-based systems and software applications
Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
Self-motivated with a strong work ethic, effective time management, and solid interpersonal skills
Able to multitask efficiently in a dual-screen environment while maintaining attention to detail and following instructions
Understanding of call center metrics, including call handling and quality standards
Adaptable and eager to learn in a fast-paced, changing environment
Maintains a professional presence and consistently represents the company in a positive manner
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Hard Skills & Tools

customer servicedata entryMicrosoft Officeweb-based systemscall center metricsdocumentation managementmultitaskingattention to detailtelephone etiquetteproblem resolution

Soft Skills

professionalismpositive attitudeintegritycommunicationself-motivationtime managementinterpersonal skillsadaptabilitymentoringaccountability