Solutions Engineer
Amy Cell Talent
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Keeping up-to-date on Atlassian products and best practices; including obtaining and maintaining Atlassian and related certifications
- Providing Atlassian product demos as well as enhancing demo documentation and associated processes
- Advising and training clients and team members on best practices as they relate to Atlassian products
- Thoroughly understand Atlassian's software and offerings and understand how to best position them with the company’s offerings
- Aiding and co-owning account management and sales processes around client budgets, best practices, and service recommendations
- Establishing and maintaining relationships with key partners across the Atlassian ecosystem and beyond
- Maintaining an active awareness and genuine interest of evolving E7 solution offerings and collaborates to align them with client needs and organizational goals
- Staying up-to-date on IT trends, AI and participating in trade shows and networking activities
- Providing subject matter expertise for sales collateral and marketing efforts
- Leading discovery calls and understanding client short-term and long-term objectives
- Acting as the strategic partner to clients and teammates; ensuring a smooth transition to the delivery team
- Traveling to support business and client needs. Estimated at 1 trip per quarter.
Requirements
- Proven problem-solving skills with the ability to design, articulate, and implement client solutions
- Natural collaborator and creative thinker able to design the best solution for the business and our clients
- Exceptional communication skills, both written and verbal, with the ability to deliver compelling presentations, SOWs, demos, and responses to RFPs, winning over diverse audiences
- Deep specialization in Atlassian and adjacent tools, with relevant certifications (Atlassian certified required), and experience in system migrations and consolidations
- Demonstrated curiosity to stay ahead of industry trends and best practices, contributing to go-to-market initiatives and effectively supporting diverse client pursuits
- Ability to understand IT and business process needs within the infrastructure and formulate products and offerings for large complex transformation engagements
- Great sense of ownership for work produced and designing quality customer engagements.
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Atlassian productssystem migrationsconsolidationsclient solutions designsales collateral expertisedemo documentation enhancementbest practices implementationIT trends awarenessE7 solution offeringsstrategic partnership
Soft skills
problem-solvingcollaborationcreative thinkingcommunicationpresentation skillscuriosityownershipclient relationship managementadvisingtraining
Certifications
Atlassian certified