Senior Account Director

Account Director managing relationships with Payer Accounts at Amwell. Focus on client growth, retention, and satisfaction in healthcare solutions.

Posted 4/13/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $180,000 per yearWebsite

Key responsibilities & impact

Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets
Responsible for the sale of Amwell’s core products and clinical programs within key accounts.
Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and or benefit fairs both in person and remote.
Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners
Understand business objectives and vision; share those objectives with the Amwell team
Deep understanding of Health Plans, benefit structures and how Amwell’s products and programs may be implemented and leveraged by the client
Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention.
Provide input and suggestions to marketing teams based on client feedback
Lead presentations and on-site visits with assigned accounts
Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell
Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it.
Demonstrate service excellence
10-25% travel required

What you’ll need

A strong background in working for or with health plans and employers
Ideal candidate has experience selling, managing, and marketing condition management programs
Excellent presentation skills
Skilled relationship developer
Possess strong planning and organization skills,
Background in account management, marketing, program management
Comfortable dealing with and managing in an extremely fluid, fast-paced environment.
BS Degree required. 7-10 years’ prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives
A solid background in healthcare is a must

Comp & perks

Flexible Personal Time Off (Vacation time)
401K match
Competitive healthcare, dental and vision insurance plans
Paid Parental Leave (Maternity and Paternity leave)
Employee Stock Purchase Program
Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
Free Subscription to the Calm App
Tuition Assistance Program
Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisaccount managementmarketingprogram managementsalescondition management programshealthcare technology sales

Soft Skills

presentation skillsrelationship developmentplanning skillsorganizational skillsservice excellence

Certifications

BS Degree