Quality Assurance Specialist

AMSURG

RCM QA Specialist auditing billing records and tracking documentation, denial, and payer issues for AMSURG’s nationwide ambulatory surgery centers. Providing staff feedback, reporting, and training to improve revenue-cycle accuracy.

Posted 8/5/2026full-timeRemote • Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in RCM QA auditing, including the ability to identify and trend errors, communicate findings effectively, and train staff on quality assurance processes. Proficient in adhering to information systems security policies and maintaining compliance with company standards.

Highest-signal resume keywords

RCM QA Audit ExperienceDocumentation ReviewQuality Assurance TrainingInformation Systems Security ComplianceRCM Billing System Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RCM QA AuditDocumentation ManagementError IdentificationQuality Review ProcessKPI AnalysisReport GenerationTraining and DevelopmentProcess ImprovementComputer SkillsMulti-Screen Operation

Soft Skills

CommunicationFeedback DeliveryCollaborationProblem-SolvingAttention to Detail

Certifications & Qualifications

High School DiplomaGEDAssociate Degree in RHIT

Industry Keywords

RCMQuality AssuranceComplianceInformation Systems SecurityBilling System

About the role

Key responsibilities & impact

Audit RCM accounts worked by staff daily to ensure accuracy according to QA policies and procedures
Gather documentation issues for educational feedback
Document and maintain QA findings
Complete and distribute monthly summary reports based on daily findings
Communicate quality deficiencies to staff using the Quality Review process
Provide additional details about errors to management or staff when needed
Identify and trend common errors and deficiencies and report them to management
Review processes and procedures with department management to improve efficiency and resolve accounts fully
Assist with the department’s QA policy training process
Follow information systems security policies and procedures
Attend information systems security training when offered
Report information systems security problems
Review trends for missing documentation, denials, and other RCM KPIs
Report possible payer, system, or staff issues to management
Respond to inquiries from other departments
Train new staff and provide QA feedback
Complete the QA summary file
Support and abide by company values, policies, compliance requirements, and mandatory training programs

Requirements

What you’ll need

High School diploma or GED required
Associate degree in RHIT preferred
Five (5)+ years of related RCM QA audit experience and/or training preferred, or equivalent combination of education and experience
Working knowledge of an RCM billing system
Good computer skills
Ability to work on multiple screens simultaneously
Ability to use zoom in and zoom out features
Ability to comply with information systems security policies and procedures
Ability to follow company code of conduct, ethics statements, policies, procedures, and corporate mandates
Ability to participate in mandatory training programs

Benefits

Comp & perks

Paid Time Off
9 observed holidays
Paid family leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Healthcare FSA
Dependent Care FSA
Limited Healthcare FSA
Transportation and Parking FSAs
HSA
Matching 401(K) plan
Training and opportunities for professional growth
Recognition
Reasonable accommodation for candidates with disabilities