Senior Email Operations Specialist

Amsive

Senior Email Operations Specialist responsible for executing email campaigns and quality assurance. This remote role focuses on technical execution and collaboration within a high-volume team.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building, testing, and deploying email marketing campaigns using various ESP platforms while ensuring compliance with best practices and deliverability standards. Strong analytical and troubleshooting skills are essential for optimizing campaign performance and improving operational workflows.

Highest-signal resume keywords

Email Campaign ExecutionAudience SegmentationQuality AssuranceHTML/CSS TroubleshootingEmail Marketing Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email Campaign BuildingAudience SegmentationCampaign ConfigurationData ManagementHTML/CSSQuality AssuranceTroubleshootingA/B TestingAnalytics ValidationProcess Improvement

Soft Skills

Organizational SkillsAttention to DetailProblem-SolvingCollaborationTime Management

Tools & Technologies

Salesforce Marketing CloudAdobe CampaignBrazeIterableAcousticLitmusEmail on Acid

Industry Keywords

Email MarketingDeliverability StandardsCAN-SPAM ComplianceGDPR ComplianceHigh-Volume Marketing Environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build, configure, QA, schedule, and deploy email marketing campaigns within ESP platforms, ensuring accuracy and on-time delivery.
Execute audience segmentation, list uploads, suppression management, and targeting based on campaign requirements.
Perform comprehensive quality assurance on all campaigns, including content, links, dynamic content, personalization, tracking, rendering, and functionality across devices and email clients.
Partner with Email Production Specialists to validate template functionality and troubleshoot rendering or coding issues.
Collaborate with Email Campaign Managers to understand campaign objectives, timelines, priorities, and deployment requirements.
Manage campaign scheduling and deployment according to production calendars and service-level expectations.
Troubleshoot and resolve campaign setup, deployment, and platform-related issues, escalating when appropriate.
Maintain accurate campaign documentation, deployment records, and operational processes.
Ensure adherence to email marketing best practices, deliverability standards, compliance requirements, and data integrity.
Support A/B testing, campaign validation, and pre-launch approval processes.
Identify opportunities to improve operational workflows, automation, QA processes, and deployment efficiency.
Assist with platform maintenance, process documentation, and operational best practices as needed.

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Information Systems, or a related field (or equivalent professional experience)
3–5+ years of experience in email operations, campaign execution, marketing operations, or email production (experience level dependent on Senior vs. Specialist)
Hands-on experience building, testing, and deploying email campaigns in ESPs such as Salesforce Marketing Cloud, Adobe Campaign, Braze, Iterable, Acoustic, or similar platforms
Experience with audience segmentation, list management, data imports, and campaign configuration
Strong quality assurance, troubleshooting, and problem-solving skills
Familiarity with email marketing best practices, including deliverability, CAN-SPAM/GDPR compliance, and accessibility
Working knowledge of HTML/CSS for email, including the ability to troubleshoot rendering issues
Experience using email QA and testing platforms such as Litmus or Email on Acid
Familiarity with UTM tracking, campaign tagging, and analytics validation
Experience working in a high-volume agency or enterprise marketing environment
Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment
Strong organizational skills with exceptional attention to detail
Strong analytical and troubleshooting skills with a process improvement mindset
Experience collaborating with cross-functional teams including Production, Strategy, Account Management, and Technology

Benefits

Comp & perks

Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
Dental, Vision, and Health Insurance
401(k) with a company match program
Paid Parental Leave