Account Manager, Customer Experience – Digital Accounts

Amsive

Account Manager handling digital marketing programs for integrated marketing clients in a collaborative agency environment. Driving measurable business outcomes and supporting client success through data-driven strategies.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the day-to-day across digital marketing programs including SEO, Paid Search, Analytics, Content, and Media initiatives
Develop a strong understanding of search marketing fundamentals and effectively communicate SEO and Paid Search strategies, recommendations, performance results, and optimization opportunities to clients
Partner with channel specialists and strategists to identify opportunities for growth, performance improvement, and cross-channel integration
Translate client business objectives into actionable marketing plans, ensuring alignment between strategy, execution, measurement, and business outcomes
Lead client status meetings, quarterly business reviews, and performance discussions, providing clear recommendations backed by data and insights
Collaborate with Analytics teams to interpret campaign performance and communicate meaningful insights, trends, and optimization opportunities
Support retail, eCommerce, and consumer-focused clients by understanding customer acquisition, retention, retailer marketing programs, retail media networks, and omnichannel customer journeys
Identify opportunities to expand existing client engagements through additional services, channels, and strategic initiatives.

Requirements

What you’ll need

2-4+ years of experience in account management, client services, or digital marketing within an agency environment
Experience managing integrated digital marketing programs, including SEO, Paid Search, Content Marketing, Media, Analytics, CRM, or other performance marketing channels
Working knowledge of search marketing principles, including SEO best practices, organic search performance metrics, keyword strategy, and Paid Search fundamentals
Ability to confidently discuss digital marketing performance, measurement frameworks, KPIs, and optimization strategies with clients and internal stakeholders
Experience supporting retail, eCommerce, CPG, consumer brands, retailer marketing programs, or omnichannel marketing initiatives is strongly preferred
Strong consultative and relationship-building skills, with demonstrated success managing and growing client partnerships
Proven ability to coordinate cross-functional teams, manage multiple projects simultaneously, and maintain accountability across deliverables
Experience developing presentations, business reviews, strategic recommendations, and client-facing communications
Strong analytical mindset with the ability to interpret performance data and translate findings into actionable recommendations
Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with analytics and reporting platforms is a plus
Excellent written and verbal communication skills, with strong attention to detail and organizational abilities
Curiosity, adaptability, and a passion for learning emerging digital marketing trends and technologies.

Benefits

Comp & perks

Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
Dental, Vision, and Health Insurance
401(k) with a company match program
Paid Parental Leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SEOPaid SearchContent MarketingMediaAnalyticsCRMkeyword strategyperformance marketingmeasurement frameworksKPI

Soft Skills

consultative skillsrelationship-buildingproject managementanalytical mindsetcommunication skillsattention to detailorganizational abilitiesadaptabilitycuriosityclient partnership management