Customer Service Representative – Vehicle Leasing (Administration)

AMS Gruppe

Customer Support Representative handling vehicle leasing inquiries in Berlin. Collaborating with clients and suppliers, ensuring efficient contract processing and resolution of issues.

Posted 7/12/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong numerical skills and commercial awareness while effectively advising customers on contract matters and resolving issues. Proficient in MS Office and possesses advanced German language skills for effective communication and customer interaction.

Highest-signal resume keywords

Commercial TrainingDegree In Business AdministrationStrong Numerical SkillsAdvanced German Language SkillsStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer InteractionProblem Solving

Tools & Technologies

MS Office

Industry Keywords

Contract MattersOrder CoordinationInvoice Approval

About the role

Key responsibilities & impact

Advise customers on contract matters
Coordinate orders with customers and suppliers
Approve purchase and sales invoices
Resolve incidents and issues with the parties involved

Requirements

What you’ll need

Completed commercial training or a degree in business administration (or related field)
Strong numerical skills and commercial awareness
Ability to quickly grasp complex issues
Strong communication skills and enjoyment of customer interaction
Proficient with MS Office programs
Advanced German language skills (C1 or higher)

Benefits

Comp & perks

Job ticket or commuting allowance
Benefit card and employee discounts
Subsidy for kindergarten/daycare
Company bike, company car and company phone
Flexible working hours
Occupational pension scheme
Subsidy for capital investments / employee participation