Account Manager
amps
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as a primary point of contact for brokers, clients, Third-Party Administrators, and internal teams.
- Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services.
- Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients.
- Manage and track client communications using the CRM system.
- Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams.
- Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities.
- Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions.
Requirements
- 3+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration.
- Experience in healthcare plans, health insurance, or equivalent.
- Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually.
- Proficiency in MS Office, especially in advanced Excel functions and PowerPoint.
- Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service.
- A plus if you have… Bachelor's degree in marketing or business administration.
- Self-funded healthcare experience.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holiday schedule.
- Professional development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM systemadvanced Excel functionsPowerPointhealthcare plan administrationhealth insurance
Soft skills
communication skillspresentation abilitiesrelationship managementcustomer servicestrategic account planning