Strategic Operations Manager

Amplity Health

Strategic Operations Manager leading operational strategies for Clinical Diagnostic Liaison within the biopharma sector. Ensuring client satisfaction and analyzing program data for continuous improvement.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis, operational efficiency, and program management within the pharmaceutical sector, with a strong focus on leadership and collaboration across cross-functional teams.

Highest-signal resume keywords

Pharma ExperienceData AnalyticsLeadership ExperienceOperational ImprovementSalesforce CRM

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProgram ManagementReportingPerformance IndicatorsOperational EfficiencyStandardized ProcessesBest PracticesTrend IdentificationStrategic Decision MakingClient Standards Compliance

Soft Skills

CollaborationCommunicationProblem SolvingStakeholder EngagementTeam Leadership

Tools & Technologies

SalesforceCRM PlatformsGovernance DocumentsCall Guides

Industry Keywords

Life SciencesBiostatisticsPharmaceuticalsOperational MetricsProgram Impact

About the role

Key responsibilities & impact

Liaise with National Program Director to ensure CDLs exceed customer expectations including successful deliverables achievement
Collect, analyze and interpret program data to identify trends, patterns, and performance indicators
Generate reports and presentations to communicate findings and insights to key stakeholders
Make data-driven recommendations for operational improvement and strategic decision making to enhance program impact and effectiveness
Ensure seamless program/platform operations, operational efficiencies, and make certain materials and activities are executed in full alignment with client standards
Exhibit and foster collaborative behaviors with client cross functional teams for seamless program operations, enhanced operational efficiencies and metrics reporting
Function as business owner for Working Practice Document/Governance/Call Guides
Function as business owner for Salesforce, CRM, and any other business platforms
Identify opportunities to streamline efficiency within the CDL team
Implement standardized processes and best practices to ensure consistency and productivity

Requirements

What you’ll need

BA/BS in life sciences or biostatistics
5 years pharma experience required
2+ years leadership experience required
Pharma data analytics and reporting experience preferred
Operations experience preferred

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits packages tailored to your role + location
A supportive culture that fuels your soul + feeds your spirit
A primarily remote work model for better work-life balance
A diverse, equitable + inclusive workplace, so you can be your best self