Amplitude

Product Analytics Strategist, Customer Success

Amplitude

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

Mid-LevelSenior

About the role

  • Client-facing Product Analytics role embedded with Customer Success, serving as a strategic product advisor to LATAM enterprise customers
  • Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics
  • Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation
  • Lead strategic business reviews and deep-dive analytics sessions to demonstrate impact and uncover growth opportunities
  • Translate product usage and health signals into actionable recommendations to improve retention, activation, and conversion
  • Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives
  • Codify best practices and playbooks for scaling evidence-based product development
  • Travel requirements: up to 5-10 days per month

Requirements

  • 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments
  • Hands-on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.)
  • Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation
  • Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact
  • Track record of defining strategy, prioritizing roadmaps, and delivering business outcomes
  • Fluent business Spanish (required)
  • Strong technical acumen: comfortable discussing events, properties, cohorts, basic experimentation, and implementation considerations; able to collaborate with engineering and data teams
  • Exceptional communication skills to translate complex analysis into concise recommendations for senior audiences
  • AI/LLM familiarity preferred (optional): pragmatic product use cases, success metrics, awareness of data privacy and responsible AI
  • Willingness to travel up to 5-10 days per month