Amplify

Knowledge Governance Manager

Amplify

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $92,000 per year

About the role

  • Execute and maintain Knowledge Management policies, taxonomy, and tagging standards within enterprise systems.
  • Establish accountability frameworks and partner with content owners to ensure governance guidelines are applied consistently.
  • Align system-level configurations, permissions, and workflows with organizational KM standards and data governance practices.
  • Partner with an initial group of content owners and system owners across key enterprise tools, serving as the primary liaison to ensure alignment and collaboration.
  • Work closely with system owners to regularly review and maintain content accuracy, currency, and structure.
  • Identify gaps, overlaps, and redundancies across content repositories to improve enterprise-wide knowledge consistency.
  • Oversee the periodic review and validation of key content and documentation.
  • Support content owners in applying KM best practices, including tagging, metadata, and archiving processes.
  • Implement version control and deprecation routines to ensure content remains up-to-date and relevant.
  • Partner with the AI and Enterprise Search teams to improve searchability, metadata accuracy, and tagging effectiveness.
  • Maintain and refine existing guidance, documentation, and training resources to ensure ongoing alignment with Knowledge Management standards and evolving system needs.

Requirements

  • Bachelor’s degree in Information Management, Business, Communications, Education, or a related field.
  • 3+ years of experience in Knowledge Management, Information Architecture, Content Operations, or related governance roles in a cross-functional environment.
  • Demonstrated experience managing or coordinating knowledge across multiple enterprise systems (e.g., CMS, LMS, Salesforce, Confluence).
  • Strong understanding of metadata, taxonomy, tagging, and content lifecycle management.
  • Excellent organizational and communication skills, with the ability to influence across teams and levels.
Benefits
  • 401(k) plan
  • competitive health insurance and mental health options
  • basic life insurance
  • paid time off
  • parental leave
  • access to best-in-class development programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Knowledge ManagementInformation ArchitectureContent Operationsmetadatataxonomytaggingcontent lifecycle managementversion controldeprecation routines
Soft Skills
organizational skillscommunication skillsinfluencecollaboration