Director of National Program Implementation

Ampact

Director overseeing national program implementation for AmeriCorps member experience and site partnerships. Leading engagement, training, and development strategies across various states and regions.

Posted 4/24/2026full-timeRemote • California, Florida, Kentucky, Minnesota, New York, Virginia, Wisconsin • 🇺🇸 United StatesLead💰 $83,192 - $93,175 per yearWebsite

About the role

Key responsibilities & impact

Drive regional consultation and implementation of national strategies related to member experience and site partnerships
Ensure consistent, high-quality execution of AmeriCorps programming across regions
Lead the design and implementation of member engagement, training, development, retention, and recognition strategies aligned with national standards
Build systems and infrastructure to advance member career pathways, including career exploration opportunities, professional skill-building (resume, interview, certification), and sector-based experiences
Collect and respond to member feedback to continuously improve experiences and outcomes
Track and analyze member and alumni career data, connecting success stories and workforce pathways to funding and revenue opportunities
Serve as a primary resource and coach for regional teams implementing member experience and site partnership strategies
Lead execution of site engagement processes including onboarding, training, agreements, monitoring, and compliance
Provide tools, coaching, and best practices to regional staff to strengthen site relationships and resolve partnership challenges while ensuring fidelity to national standards
Use data to identify trends, challenges, and opportunities, and collaborate with national leadership to refine strategies
Report on member experience, site partnership outcomes, and career development progress to senior leadership
Supervise staff and project leads, providing clear direction, coaching, and accountability to achieve strategic and performance goals.

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
5+ years of progressively responsible experience in program management, education, workforce development, or nonprofit leadership
3+ years supervising staff or leading project teams
Demonstrated experience designing and implementing training, development, or engagement strategies
Experience building and maintaining community or site partnerships.

Benefits

Comp & perks

Medical
HSA
Dental
Vision
FSA
Life
Disability
PTO
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementtraining designdevelopment strategiesmember engagementdata analysiscareer developmentcompliance monitoringonboarding processesprofessional skill-buildingsite partnership management

Soft Skills

leadershipcoachingcommunicationcollaborationproblem-solvingstrategic thinkingaccountabilityfeedback responsivenessrelationship buildingdirection providing

Certifications

Bachelor's degree