Ampa - Legal & Professional Services

Learning & Development Business Partner

Ampa - Legal & Professional Services

full-time

Posted on:

Location Type: Hybrid

Location: Birmingham • United Kingdom

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About the role

  • Partner with leaders to identify current and future capability needs aligned to business strategy.
  • Challenge constructively to uncover root causes of performance issues and recommend learning or organisational interventions.
  • Analyse qualitative and quantitative data to identify skill gaps, trends, and priorities.
  • Co-create career and capability frameworks to support progression, retention, and performance.
  • Design and deliver engaging, high-impact learning programmes, workshops, and interventions.
  • Curate meaningful content that supports performance at the point of need.
  • Develop bespoke learning experiences that reflect Ampa values, culture, and responsible business commitments.
  • Leverage digital tools to create blended learning and interactive online experiences.
  • Design learning journeys that integrate pre-work, live application, manager reinforcement, and post-programme follow-up for sustained behavioural adoption.
  • Facilitate leadership workshops, team development sessions, and group learning with confidence and adaptability.
  • Coach leaders and teams to build capability, resilience, and a culture of continuous learning.
  • Promote high-performing team behaviours and psychological safety.
  • Deliver learning in-person and virtually across multiple locations, adapting style to different professional audiences.
  • Partner with the Early Careers Manager to design and deliver aligned development programmes.
  • Support talent management initiatives with scalable learning solutions.
  • Address organisational, leadership, and behavioural factors impacting performance, beyond skills gaps.
  • Apply behavioural change principles to ensure learning translates into measurable outcomes.
  • Collaborate with senior stakeholders to address structural, cultural, or leadership conditions where learning alone won’t deliver impact.
  • Support teams through change, reinforcing expectations, accountability, and confidence in execution.
  • Monitor and evaluate learning outcomes to ensure skills and behaviours are embedded.
  • Define success measures upfront and use insights to drive continuous improvement.
  • Recommend interventions where leading indicators highlight performance opportunities.

Requirements

  • CIPD Level 5 in Learning & Development (or equivalent experience) or Organisation Development qualification.
  • Proven experience as an L&D Business Partner, Learning Consultant, or OD-focused role in professional services or similarly complex environments.
  • Strong business partnering skills, able to influence and challenge senior stakeholders effectively.
  • Advanced facilitation and coaching skills, adaptable to diverse audiences.
  • End-to-end L&D experience: needs analysis, design, delivery, evaluation, and behavioural follow-through.
  • Experience designing bespoke learning interventions and digital learning assets.
  • Insights Discovery accreditation or equivalent psychometric/behavioural profiling qualification — highly desirable.
  • Experience in multi-site or multi-sector organisations, supporting talent and leadership development.
  • Confidence using digital learning tools (LMS, video, interactive design platforms).
  • Proven experience embedding career frameworks and driving cultural change initiatives.
Benefits
  • We embrace agile working and offer a blended approach to where and how we work.****We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.****We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.**** **Additional information******Want to find more about our amazing benefits?**-------------------------------------------------------------------Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.**Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.******Equal opportunities******Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
needs analysislearning designlearning deliverylearning evaluationbehavioural change principlescareer frameworkstalent managementcoachingfacilitationdigital learning design
Soft Skills
business partneringinfluencingadaptabilityconfidenceconstructive challengecollaborationpsychological safetycontinuous learningresilienceteam development
Certifications
CIPD Level 5 in Learning & DevelopmentOrganisation Development qualificationInsights Discovery accreditation