Attorney

• Establish priorities and manage deadlines across the CRE team.
• Work closely with the CRE Team Leader and regional leads to monitor performance against business KPIs.
• Utilise MI reports and data to support the achievement of team and business targets.
• Escalate issues/delays as/when necessary to CRE Team Leader.
• Coordinate and assist with the progression and delivery of business development initiatives.
• Track and follow up on action plans aligned with the CRE business development strategy.
• Ensure BD and marketing activities meet the needs of both regional and national teams.
• Liaise with the Risk and Claims team to assist with the prompt resolution of issues.
• Manage effective handover of matters for departing fee earners, including file closures and ledger clearance.
• In conjunction with the Risk team, take ownership of client, solicitor, and third-party complaints, ensuring a timely resolution.
• Set up, and lead a financial hygiene project team to improve metrics such as chargeability, work in progress (WIP), retained balances, file closures, disbursements, and debt reviews.
• Oversee the Land Registry application tracker project to ensure timely and accurate submissions.
• Consolidate and manage information between the SHMA People team, the CRE Team Leader, and regional leads regarding recruitment, promotions, and performance.
• Organise team away days, social events, and wellbeing initiatives.
• Ensure team members have the necessary tools and resources to perform effectively.
• Liaise with the Professional Support Lawyer (PSL) to coordinate the annual training programme.
• Support the delivery of training initiatives across the CRE team.

Legal Operations Coordinator – Commercial Real Estate

Corporate Solicitor

Trainee Solicitor