AmorSaúde Brasil

Product Ops, Mid-level

AmorSaúde Brasil

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Junior

About the role

  • Structure and maintain dashboards in Metabase to track KPIs for each product area
  • Configure events and funnels in Mixpanel in partnership with the data team
  • Create reusable analysis templates for discovery and post-launch validation
  • Ensure every feature released to production has tracking instrumentation before launch
  • Act as the operational point of contact with the data team for prioritizing product analytics requests
  • Define and maintain Jira usage standards: issue types, required fields, workflows, and boards per product area
  • Document discovery and delivery processes, keeping team knowledge up to date and accessible
  • Periodically audit Jira health and propose improvements to workflows
  • Support the PM in progress visibility and in generating reports for stakeholders
  • Create and maintain product documentation standards (PRDs, retrospectives, decision logs)
  • Prepare exploratory analyses that provide input for PO prioritization
  • Build benchmarks of user behavior prior to new initiatives
  • Monitor experiment and launch results, producing executive summaries for the team
  • Identify signs of opportunity or risk in the data and proactively raise them with the PM and POs.

Requirements

  • Previous experience on a product team (as a PO, product analyst, or product ops)
  • Knowledge of BI tools beyond Metabase (Looker, Power BI, or similar)
  • Familiarity with other product analytics tools (Amplitude, Heap, FullStory)
  • Experience documenting in Notion or Confluence
  • Experience in a scaled environment: product with multiple concurrent product areas and squads.
Benefits
  • Psychotherapy
  • Vacation bonus
  • No dress code
  • Partnership with SESC
  • Access to an e-learning platform
  • Refuturiza program
  • Maternity kit for expectant mothers
  • Life insurance
  • Cartão de Todos (health discount card)
  • Birthday day off
  • Unimed health plan with co-payment
  • Workplace exercise program
  • Childcare subsidy for mothers with children up to 12 months
  • Ferias & Co program
  • Meal/food allowance of BRL 31.00 per working day (also during vacation)
  • Gympass/Wellhub
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dashboard maintenanceKPI trackingevent configurationfunnel analysisdata analysistracking instrumentationproduct documentationexploratory analysisbenchmarkingreport generation
Soft Skills
operational communicationprioritizationdocumentationauditingstakeholder engagementproactive identificationteam collaborationknowledge managementprocess improvementvisibility support