AmorSaúde Brasil

Product Operations

• Structure and maintain dashboards in Metabase to track KPIs for each product area
• Configure events and funnels in Mixpanel in partnership with the data team
• Create reusable analysis templates for discovery and post-launch validation
• Ensure every feature released to production has tracking instrumentation before launch
• Act as the operational point of contact with the data team for prioritizing product analytics requests
• Define and maintain Jira usage standards: issue types, required fields, workflows, and boards per product area
• Document discovery and delivery processes, keeping team knowledge up to date and accessible
• Periodically audit Jira health and propose improvements to workflows
• Support the PM in progress visibility and in generating reports for stakeholders
• Create and maintain product documentation standards (PRDs, retrospectives, decision logs)
• Prepare exploratory analyses that provide input for PO prioritization
• Build benchmarks of user behavior prior to new initiatives
• Monitor experiment and launch results, producing executive summaries for the team
• Identify signs of opportunity or risk in the data and proactively raise them with the PM and POs.

Product Ops, Mid-level