Implementation Specialist

• Deliver implementation processes and procedures clearly and consistently.
• Resolve issues by collecting, researching, and analyzing information.
• Maintain communication with the implementation team to deliver on client expectations.
• Customize individual client setup and delivery in technology platforms.
• Support the implementation team with creating reports, presentations, design study materials, program manuals and training materials, and any other documents required to support Managed Services Programs.
• Analyzes reports before their release for accuracy and research questionable data for options and solutions.
• Help improve efficiencies and workflow through webinars, conference calls, and 1:1 meetings.
• Partner with internal customers and team members; Recruitment, Quality and Clinical Services, and Shared Services teams, daily via proprietary AMN technology, phone, MS Teams, and email.

Implementation Specialist II

Customer Engineer – AV/UC

Implementation Specialist

Implementation Manager, Level 2

Implementation Manager

FPGA Implementation Engineer – Junior