International Operations Manager

Ammortal

International Operations Manager leading market entry and compliance for wellness technology. Overseeing complex global logistics and regulatory frameworks in new markets.

Posted 5/7/2026full-timeRemote • California, Massachusetts, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Build and own a repeatable, documented market entry framework — starting with Canada — covering legal entity setup, regulatory filings, import/export logistics, tax registration, and operational readiness.
Research and navigate the regulatory landscape for each target market, including product safety certifications, health device classifications, electrical standards, import restrictions, and labeling requirements. Engage and manage local regulatory consultants to ensure compliance before first shipment.
Coordinate the selection and management of in-country legal counsel, accounting firms, and corporate service providers. Own the process of establishing legal entities, opening banking relationships, and ensuring ongoing corporate compliance in each market.
Work with Supply Chain and Install Ops to design the end-to-end cross-border shipping, customs clearance, and last-mile delivery process. Ensure proper HS code classification, duty optimization, and documentation for the Chamber.
Manage the immigration and work permit process for Ammortal install and service technicians who need to enter and work in international markets. Engage immigration specialists and build repeatable processes for crew deployment across borders.
Identify, vet, and onboard local service providers in each market — warehousing, last-mile delivery, accounting, legal, translation, and any market-specific operational needs.
Partner with the Director of Finance to ensure transfer pricing, VAT/GST registration, withholding obligations, and intercompany accounting are set up correctly from day one. Track market entry costs against budget.
Serve as the operational quarterback for international expansion across Sales, Install Ops, Supply Chain, and Finance — ensuring every function is aligned on timelines, requirements, and go/no-go criteria before entering a new market.

Requirements

What you’ll need

5+ years of experience in international operations, market entry, or cross-border supply chain/logistics
Directly involved in opening at least 2 new country markets for a physical product company
Working knowledge of customs/import regulations, product compliance, and cross-border tax basics (VAT/GST, transfer pricing concepts)
Experience managing outside legal counsel, accounting firms, or regulatory consultants in foreign jurisdictions
AI literacy — comfort using AI tools (e.g., Claude, ChatGPT) to accelerate regulatory research, draft compliance documentation, and systematize market entry playbooks
Excellent written and verbal skills; ability to produce clear process documentation.
Experience with Canada-specific market entry (federal and provincial regulatory frameworks)
Background in medical devices, wellness technology, or consumer electronics with regulatory classification complexity
Experience with temporary work permit or visa processes for deploying service/install crews internationally
Experience at a high-growth startup or scale-up (not just large multinational playbooks)

Benefits

Comp & perks

80% healthcare, dental, and vision covered
15,000 options vesting over 4 years with a 1 year cliff
Remote with some travel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

market entry frameworkregulatory filingsimport/export logisticstax registrationcustoms regulationsproduct compliancecross-border taxtransfer pricingHS code classificationtemporary work permit processes

Soft Skills

excellent written skillsexcellent verbal skillsprocess documentationcoordinationmanagementcommunicationorganizational skillsinterpersonal skillsleadershipproblem-solving