Inside Sales Representative, OEM

AMMEGA

Inside sales representative growing OEM accounts for a power transmission and fluid power products company. Selling, supporting, and expanding customer relationships through CRM, phone, email, and technical product guidance.

Posted 8/10/2026full-timeWest Caldwell • New Jersey • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales acumen through lead generation, customer relationship management, and effective communication. Proficient in utilizing CRM systems and analyzing customer data to drive business growth and enhance customer satisfaction.

Highest-signal resume keywords

Lead GenerationCRM ManagementProduct Knowledge in Synthetic and Modular BeltsExcellent Verbal and Written Communication SkillsMathematical and Technical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Order PreparationQuote Follow-UpCustomer Database MaintenanceTechnical Product UnderstandingPareto AnalysisBasic Algebra and GeometryAccount Stock Level TrackingBusiness Transaction ReportingCustomer Training CoordinationProblem Resolution

Soft Skills

Self-Managed Team PlayerProactive Phone SkillsEffective Presentation Skills

Tools & Technologies

Microsoft OfficeSalesforce CRMNavisionOutlook

Industry Keywords

Business-to-Business Customer ServiceManufacturing Environment ExperienceCompliance with Price PoliciesTechnical AssistanceCustomer Relationship Building

About the role

Key responsibilities & impact

Generate leads and prospect through outbound telephone and email contact with existing customers and new sales leads
Sell and upsell products and services to deliver profitable and sustainable growth
Manage business matters in CRM, including call schedules, quote follow-up, returns, product inquiries, and customer database maintenance
Support management of smaller accounts through competitor analysis
Handle inbound sales lead calls and convert calls into sales
Overcome technical and business objections from prospective customers
Provide product demonstrations to qualified customers
Emphasize saleable features, quote prices and credit terms, and prepare sales orders
Track account stock levels using Kanbans or similar tools or software
Estimate customer delivery dates based on company lead times and capacity constraints
Coordinate customer training
Build and maintain customer relationships
Prepare business transaction reports to track revenue
Enter new and current-customer sales data into CRM
Investigate and resolve customer delivery problems
Visit customer sites for business and application reviews as required
Develop action plans to grow assigned accounts and provide leadership updates
Service quote and order requests through multiple communication channels
Convert quotes to orders
Consult with Sales on commercial and technical issues
Assist customers with accurate transactions and industry-specific product information
Provide power transmission and fluid power product recommendations and technical assistance
Use telephone sales and support skills to create interest and offer value-added products and services
Build and expand customer relationships and help ensure replacement and increased business
Handle RGA credits and complaints
Complete other projects and duties as assigned

Requirements

What you’ll need

Bachelor’s degree or 1–2 years of related business-to-business customer service experience, or combination of education and experience
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to present information effectively and respond to questions from managers, clients, customers, and the public
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume for quotes and order entry
Ability to learn technical products and understand their applications
Product knowledge in synthetic and modular belts is ideal
Ability to apply basic algebra and geometry
Ability to analyze year-over-year trends through Pareto analysis
Knowledge of Outlook, Navision, and Microsoft/Salesforce CRM
Knowledge and experience with Microsoft Office, including Word, Excel, PowerPoint, and Access
Ability to solve practical problems with limited standardization
Ability to interpret written, oral, diagram, and schedule instructions
Excellent verbal and written communication skills and proactive phone skills
Strong mathematical and technical aptitude
Self-managed team player able to work independently
Manufacturing-environment experience desirable
Understanding of part numbers, policies, and products
Compliance with price policies, discount structures, and fees
Ability to travel when needed to customers, sales meetings, and training, not expected to exceed 20%
Must be able to work in the US
Must be able to sit regularly and use hands to finger, handle, or feel, and talk or hear
Must occasionally stand, walk, reach, stoop, kneel, crouch, or crawl
Must occasionally lift and/or move up to 10 pounds
Close vision and ability to adjust focus

Benefits

Comp & perks

Hybrid work arrangement
Travel to customers, sales meetings, and training as needed, not expected to exceed 20%
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions