Amherst

Senior Business Analyst – Technology Solutions

Amherst

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

Senior

Tech Stack

SQL

About the role

  • Lead organizational process improvement initiatives, identifying inefficiencies and implementing optimized workflows or technology improvements.
  • Build and foster relationships with key business stakeholders and technology partners.
  • Provides expertise in designing and optimizing workflows, ensuring standardization in controls and data.
  • Champion adoption of process changes and new functionality to improve accuracy, efficiency, and user experience across technology and business lines.
  • Gather and translate business/user needs into requirements and user stories, journey maps, data and system diagrams, functional design specifications, including developer guidance.
  • Partner with business teams to optimize end-to-end workflows spanning Salesforce (acquisitions, operating, asset data, resident data) and Yardi (accounting, reporting).
  • Serve as the primary business liaison for Salesforce–Yardi integrations, ensuring alignment between CRM, accounting, and operational workflows.
  • Collaborate with Yardi and Salesforce administrators on implementation, enhancements, and issue resolution.
  • Ensure Yardi configurations align with accounting policies, internal controls, and reporting requirements.
  • Establish and promote data governance standards, including data ownership, controls, and documentation across the technology stack.
  • Provide process documentation, training, guidance, and communication to ensure smooth transitions during system or process changes.
  • Contributes to maintaining backlogs, sprint/project plans, timelines and budgets.
  • Inventory, document, and critically evaluate existing Yardi-based business processes to determine suitability for retirement, re-engineering, or re-platforming into Salesforce.

Requirements

  • 5–10 years of experience as a Business Analyst or Systems Analyst supporting Real Estate or Asset Management
  • Strong hands-on experience with Yardi Voyager, including Investment Accounting and Property Management modules
  • Single-Family Rental experience a plus
  • Deep understanding of real estate accounting concepts (multi-entity structures, allocations, consolidations, investor reporting)
  • Experience supporting system implementations, large-scale enhancements, and multi-platform integrations
  • Familiarity with SQL, reporting tools, or data visualization platforms
  • Strong analytical, problem-solving, and documentation skills
  • Salesforce experience is a plus
  • Strategic thinker with a strong attention to detail
  • Strong ownership mindset and ability to lead initiatives end-to-end
  • Bachelor’s degree required.
Benefits
  • A competitive compensation package
  • annual bonus
  • 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Yardi VoyagerInvestment AccountingProperty ManagementSQLreporting toolsdata visualizationprocess documentationworkflow optimizationsystem integrationsfunctional design specifications
Soft Skills
analytical skillsproblem-solvingattention to detailownership mindsetstrategic thinkingcommunicationrelationship buildingcollaborationleadershiptraining
Certifications
Bachelor’s degree