Director, Global Content Production

Amgen

Director responsible for operationalizing Amgen's global content production capabilities. Overseeing content delivery across brands, markets, and channels within biotech industry.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesLead💰 $195,881 - $265,015 per yearWebsite

About the role

Key responsibilities & impact

In this vital role the Director, Global Content Production is responsible for operationalizing Amgen's content supply chain and leading the global production capability that delivers content at scale across brands, markets, and channels.
This leader oversees a global team and network of production partners responsible for delivering thousands of content production projects annually across web, CRM, Veeva, digital, print, localization, and omnichannel channels.
The role is accountable for production quality, speed, compliance, cost efficiency, partner performance, and the successful adoption of automation and AI-enabled production capabilities.
Lead a global team of production operations leaders across North America, Europe, and Asia responsible for production delivery and operational excellence.
Establish the operating model, governance framework, and service levels for the Global Content Production organization.
Drive operational consistency across regions, brands, and partners to improve speed, scalability, and stakeholder experience.
Oversee a global ecosystem of production agencies, creative partners, localization providers, and content operations vendors supporting content delivery at scale.
Manage production budgets, forecasting, and resource allocation to ensure cost-effective and efficient operations.
Partner with Content Transformation and Technology teams to operationalize new production capabilities, workflows, and platforms.

Requirements

What you’ll need

Doctorate degree and 4 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery OR
Master’s degree and 7 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery OR
Bachelor’s degree and 9 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
Strong project and stakeholder management skills with a record of successful cross functional collaboration
Proven ability to translate strategy into action through detailed implementation plans
Strong analytical and organizational skills, with the ability to track executional performance and recommend improvements
Exceptional communication skills—both written and verbal—to influence across levels
Experience working with agencies, operations teams, and brand teams in matrixed environments
Comfortable navigating ambiguity and leading change in evolving marketing environments
Familiarity with life sciences or regulated industries.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

global content production operationscontent supply chain managementdigital content deliveryomnichannel content deliveryproduction quality managementautomationAI-enabled production capabilitiesbudget managementresource allocationforecasting

Soft Skills

project managementstakeholder managementcross functional collaborationanalytical skillsorganizational skillscommunication skillsinfluencing skillschange managementproblem-solvingadaptability