Account Manager, Specialty Account Manager – Ophthalmology

Amgen

Account Manager representing TEPEZZA to healthcare professionals and managing sales strategies. Focused on territory business plan to meet sales goals within pharmaceutical industry.

Posted 6/17/2026full-timePhiladelphia • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $145,311 - $196,597 per yearWebsite

About the role

Key responsibilities & impact

Responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.
Provides account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts.
Acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
Consistently meets or exceeds corporate sales goals.
Communicates territory activity in an accurate and timely manner as directed by management.
Drives product demand among targets through education on disease state and product information.
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
Adheres to the Company’s compliance policies and guidelines and any other applicable guidelines, including but not limited to the PhRMA code.
Coordinates between accounts and relevant Amgen field teams to support full range of account needs.
Educate healthcare professionals and office staff on site of care options.
Attends medical congresses and society meetings as needed.
Manages efforts within assigned promotional and operational budget.
Maximizes use of approved resources to achieve territory and account level goals.
Successfully completes all Company training classes.
Completes administrative duties in an accurate and timely fashion.
Functions as a contributing member of a high-performance team.

Requirements

What you’ll need

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Ophthalmology, and/or rare/specialty disease states preferred.
Site of care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Benefits

Comp & perks

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceaccount managementbuy-and-bill experiencebiologic experienceinfusion experiencesite of care experiencereimbursement experienceOphthalmology sales experiencerare disease sales experiencecommercial experience

Soft Skills

strong interpersonal skillsexcellent written communication skillsexcellent verbal communication skillsprofessional demeanorproactive demeanorteam collaborationcustomer relationship managementproblem-solvingtime managementorganizational skills