Associate Director, Strategic Planning – Operations

Amgen

Associate Director managing Quality Strategy Organization at Amgen focusing on patient initiatives. Overseeing projects in Global Quality portfolio supporting GxP operating model.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $151,075 - $204,395 per yearWebsite

About the role

Key responsibilities & impact

As a member of the Global Quality Strategy organization team, this individual will manage projects and initiatives in Global Quality portfolio in support of the end-to-end GxP operating model.
Partner with cross functional senior management to ensure successful execution, tracking and value realization of critical initiatives and projects aligned with Global Quality GxP operating model.
Stand up, own and facilitate governance and processes intended to advance Global Quality strategy and objectives.
Perform analysis to identify improvement opportunities and make recommendations to management.
Apply emerging technologies, such as AI, to the lifecycle management of global Quality projects and strategic initiatives.
Analyze critical path items and constraints to schedules, recommending solutions to remove any roadblocks using a proactive approach.
Identify core KPIs aligned with pivotal initiatives and projects.
Provide leadership to key initiatives and strategic projects, including driving program management, content creation, and presentation.
Continuously track and communicate progress and adherence to strategic initiatives and projects.

Requirements

What you’ll need

Doctorate degree and 3 years of Quality and/or Operational Excellence experience OR Master’s degree and 5 years of Quality and/or Operational Excellence experience OR Bachelor’s degree and 7 years of Quality and/or Operational Excellence experience OR Associate’s degree and 12 years of Quality and/or Operational Excellence experience OR High school diploma / GED and 14 years of Quality and/or Operational Excellence experience
Direct experience partnering with and influencing leadership and customers
Direct experience in cross-functional business operations and strategic project management role
Ability to effectively present ideas and document complex concepts and processes in both written & oral communication
Understanding of Quality and GxP
Demonstrated ability to execute and manage complex projects and programs
Experience with continuous improvement methodologies such as Lean, Six Sigma, Kaizen
Understanding of emerging technologies, such as AI, and their application to day-to-day activities
Strong and broad understanding of Global Quality functional interdependencies.
Highly structured and organized
Demonstrated ability to build and maintain strong relationships with customers and supporting functions (e.g., Technology, Finance)
Adapting and thriving in a rapidly changing and fast-moving environment
Models good Decision-making behaviors and reinforces proper decision making and meeting management according to DAI framework
Independent, motivated, and proactive team member with experience in a matrixed, highly fluid environment
Ability to foster collaboration, work effectively on cross-functional teams and consistently deliver on-time while serving as a role model for Amgen values and leadership attribute.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality experienceOperational ExcellenceProject managementContinuous improvement methodologiesLeanSix SigmaKaizenAI applicationGxP understandingKPI identification

Soft Skills

LeadershipCommunicationOrganizational skillsRelationship buildingCollaborationProactive approachAdaptabilityDecision-makingInfluencing skillsPresentation skills