Director, Digital Product Operations

Amgen

Director of Digital Product Operations at Amgen focusing on Digital Product Operating Model transformation. Leading initiatives for product management principles adoption and enterprise tooling strategy.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesLead💰 $199,327 - $269,677 per yearWebsite

About the role

Key responsibilities & impact

Help establish, scale, and continuously improve Amgen’s Digital Product Operating Model (DPOM) across the enterprise
Own the operating infrastructure that enables Amgen’s shift from projects to products, including the DPOM playbook, product management standards, enterprise tooling strategy, adoption measurement, and integration of product ways of working into core business, technology, finance, agile, and governance rhythms
Translate product management principles into practical, repeatable systems that teams across Amgen can understand and adopt
Create and maintain the DPOM playbook as a trusted enterprise resource
Define how product practices, decision rights, lifecycle standards, OKRs, roadmaps, portfolio planning, intake, documentation, and measurement work in practice
Lead research and recommendations for digital tools that support DPOM
Evaluate options, align stakeholders, present recommendations to leadership, and drive adoption of selected tools across the enterprise
Own the enterprise measurement system for DPOM adoption, maturity, and effectiveness
Define metrics, maturity indicators, and reporting mechanisms that show how product ways of working are being adopted across product groups and business functions
Partner closely with stakeholders to embed DPOM into enterprise-wide cadences.

Requirements

What you’ll need

Doctorate degree and 4 years of Digital Product Management, Product Operations, or Digital Transformation experience OR Master’s degree and 8 years of Digital Product Management, Product Operations, or Digital Transformation experience OR Bachelor’s degree and 10 years of Digital Product Management, Product Operations, or Digital Transformation experience
At least 4 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
5+ years of progressive experience in product operations, digital product management, enterprise operating model design, product transformation, or related disciplines
Strong understanding of digital product management practices, including product strategy, roadmaps, OKRs, prioritization, discovery, intake, portfolio planning, product analytics, and value realization
Experience selecting, implementing, or driving adoption of enterprise tools for roadmapping, OKRs, portfolio management, intake, analytics, or documentation
Experience defining adoption, maturity, and effectiveness metrics for enterprise-wide transformation or operating model change
Strong cross-functional leadership skills, with the ability to influence senior stakeholders across business, technology, finance, governance, agile, architecture, and change management teams
Excellent communication and storytelling skills, including the ability to simplify complex concepts for executive, functional, and delivery team audiences
Experience in healthcare, biotechnology, or other regulated industries preferred; candidates from high-tech, digital, consulting, or product-led organizations are also encouraged to apply
Familiarity with AI-native product development, generative AI workflows, responsible AI principles, and the evolving role of AI in product management preferred.
Comfort operating in ambiguity and building new capabilities where standards, processes, and operating rhythms are still being defined.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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Hard Skills & Tools

Digital Product ManagementProduct OperationsDigital TransformationProduct StrategyRoadmapsOKRsPortfolio PlanningProduct AnalyticsValue RealizationEnterprise Operating Model Design

Soft Skills

Cross-functional LeadershipInfluencing Senior StakeholdersExcellent CommunicationStorytellingSimplifying Complex ConceptsManaging PeopleLeadership ExperienceComfort Operating in AmbiguityBuilding New CapabilitiesStakeholder Partnership