IS Engineer – Citrix Specialist

Amgen

Citrix Virtualization Engineer managing Citrix Virtual Apps and Desktops infrastructure for Amgen's critical applications lifecycle. Collaborating with global teams to ensure stability, performance, and security of environments.

Posted 5/22/2026full-timeThousand Oaks • California, Massachusetts, North Carolina, Ohio, Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $112,483 - $152,182 per yearWebsite

Tech Stack

Tools & technologies

CitrixCloudDNSSwitchingTCP/IPVMware

About the role

Key responsibilities & impact

Own and manage Citrix Virtual Apps and Desktops infrastructure, ensuring performance, availability, scalability, and compliance.
Administer and maintain Citrix ADC (NetScaler) environments, including: Global Server Load Balancing (GSLB)
Load Balancing services
Content Switching policies
SSL offloading and certificate management
Web Application Firewall (WAF)
Multi-factor authentication (MFA) using nFactor authentication policies
Maintain the health and resiliency of Citrix environments, including Citrix Cloud and Citrix ADC platforms.
Design and implement secure remote access solutions leveraging Citrix Gateway and advanced authentication integrations.
Perform patching, firmware updates, and platform upgrades in line with enterprise change management policies.
Troubleshoot and resolve complex technical issues involving Citrix infrastructure, user sessions, authentication flows, networking, and backend integrations.
Serve as the technical escalation point for Citrix and NetScaler-related incidents within IT operations.
Collaborate with network and security teams to implement enterprise traffic management and application delivery strategies.
Document configurations, SOPs, architecture decisions, and operational runbooks to support audits and operational continuity.
Monitor system alerts, identify systemic issues, and implement long-term corrective and preventive actions.
Mentor support teams and transfer knowledge to ensure consistent operational support coverage.

Requirements

What you’ll need

Doctorate degree OR Master’s degree and 2 years of Information Technology, Computer Science, or related field OR Bachelor’s degree and 4 years of Information Technology, Computer Science, or related field OR Associate’s degree and 8 years of Information Technology, Computer Science, or related field OR High school diploma / GED and 10 years of Information Technology, Computer Science, or related field
3 to 6 years of experience managing and supporting Citrix environments.
Strong experience with: Citrix Virtual Apps and Desktops
Citrix ADC (NetScaler)
Citrix Cloud administration and architecture
Hands-on expertise with advanced Citrix ADC features including: GSLB
WAF
Content Switching
Load Balancing
Citrix Gateway
MFA integration using nFactor authentication
Proficiency with Windows Server, Active Directory, Group Policy, and enterprise authentication technologies.
Familiarity with virtualization platforms such as VMware or Hyper-V.
Strong understanding of networking fundamentals including DNS, SSL/TLS, TCP/IP, and high-availability architectures.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Citrix Virtual Apps and DesktopsCitrix ADCGlobal Server Load BalancingContent SwitchingSSL offloadingWeb Application FirewallMulti-factor authenticationCitrix GatewayWindows ServerActive Directory

Soft Skills

troubleshootingmentoringcollaborationdocumentation