Assist in the implementation, monitoring, and continuous improvement of Amgen’s R&D Quality Management System (QMS) and Regional Quality Oversight
Track, document, and implement quality initiatives ensuring procedures and processes meet regulatory requirements
Contribute to collection, analysis, and reporting of quality metrics (KPIs, KQIs) to identify trends, risks, and improvement areas
Provide hands-on support to ensure procedural compliance with GCP standards and other regulatory requirements across R&D
Act as liaison between the Process Quality function and Global Networks to support collaboration and information exchange
Provide quality oversight primarily for key target sites
Perform focused readiness checks of clinical trials remote and onsite
Perform risk assessments to support identification of sites for audits
Identify data quality indicators/trends, identify areas of weakness/gaps, recommend and implement corrective actions
Coordinate activities related to site/sponsor inspections and audits including preparation, conduct, close out and response generation
Requirements
Doctorate degree OR Master’s degree and 2 years of Quality/Compliance/Process Management experience OR Bachelor’s degree and 4 years of Quality/Compliance/Process Management experience OR Associate’s degree and 8 years of Quality/Compliance/Process Management experience OR High school diploma / GED and 10 years of Quality/Compliance/Process Management experience
2 years or more experience in Quality Management, Quality Assurance, or other relevant areas of the pharmaceutical/biotech industry where risk-based quality management and quality by design are a core responsibility (preferred)
Solid understanding of SOP/Standards management and methods/technology used to drive knowledge management across a diverse R&D environment
Thorough understanding of Clinical R&D activities and Global Regulations
Strong analytical, critical thinking, and decision-making abilities
Experience with process monitoring, including applying analytical methods and modern technology to enable signal detection and quality improvement
Proven team player with ability to take direction, learn rapidly, make rapid decisions and communicate them promptly
Excellent verbal and written communication skills and strong business writing abilities
Capability to understand and articulate technical concepts and literature in spoken and written English
Acts as a technical expert in GCP; strong attention to detail and proficiency in managing data and reports
Benefits
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Total Rewards Plan with health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities
Career development opportunities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Quality Management System (QMS)Quality AssuranceGCP (Good Clinical Practice)Risk AssessmentData Quality IndicatorsQuality Metrics (KPIs, KQIs)SOP/Standards ManagementProcess MonitoringAnalytical MethodsQuality by Design
Soft skills
Analytical SkillsCritical ThinkingDecision-MakingTeam PlayerCommunication SkillsBusiness WritingAttention to DetailLearning AgilityCollaborationProblem-Solving